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Description
Is your feature request related to a problem? Please describe.
Finding help in Robosats can be tough for beginners.
Describe the solution you'd like
Provide some more help/support/FAQ options
Describe alternatives you've considered
I looked at more complex help systems. I think at least initially just a few basic changes would make a big difference
Additional context
The current menu at top is this:
Quick-Start
Tutorials
Stats
Contribute
Blog
Magnifying glass icon, seems like it only searches the blog, which is one post
I suggest this change:
Instead of magnifying glass - a HELP link
Help page (new) would have
FAQ link (new page)
Link to currently existing Quick Start Documents (https://learn.robosats.com/docs/quick-start/)
Community link (new page)
FAQ page:
Make a page here with the 10 or so most common issues currently, with solution. (will expand this later). Make it easy for people to link to a specific issue.
Here are my initial ideas for FAQ topics:
- What's the current status of Robosats? Is it working or is it down?
- How do I set up telegram notifications for my robot?
- Can I get notifications when an order is posted on RoboSats? (@RobosatsAlertBot on Telegram)
- I'm getting the error "Lightning Routing Failed"
- I'm stuck on the message "Attempting lightning payment"
- I lost my robot token, is there a way to recover it?
- Are there any special situations I should be aware with, when using Phoenix?
- I'm getting the message "Error: Error encrypting message: Could not find valid self-signature in key XXXXXXX: Signature creation time is in the future"
- I'm getting the message "The PGP signed cleartext message is not valid"
- I get the message "Maker Bond unlocked", but my wallet still shows Pending
- Are there any statistics on Robosats usage?
- Can I use Robosats on my phone?
- Where can I get personalized help on an order?
- Is there a is the community chat for Robosats?
- How does Robosats make money?
- Which lightening wallet should I use?
- What payment methods are supported?
- Why should I always use a new robot, for every trade?
- I created an order. Can I cancel it without penalty?
PLUS all the FAQ type questions that are currently under ...MORE -> Robosats Information (when on the main site, not learn.robosats.com)
Community page:
Write up the different options for community help, on Telegram, Simplex Chat, etc
Also delete the "under construction" stubs on Quick Start (Fast, Safe, lightening channels)