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Operations Hub

Operations Hub is a Product Management case study focused on modernizing a spreadsheet-driven medical supply operations workflow.

Objective

Replace fragmented spreadsheet-based processes with a centralized operational platform that improves visibility, approval workflows, document generation, and operational consistency.

Problem Statement

Medical supply providers often rely on spreadsheets, email chains, and manual reviews to manage patient orders. This creates:

  • Approval delays
  • Pricing inconsistencies
  • Manual document preparation
  • Limited operational visibility
  • Scalability challenges

Solution

The prototype demonstrates a workflow modernization approach through:

  • Operations Dashboard
  • Order Management
  • Approval Queue
  • Order Review
  • Documents Center
  • Product & Vendor Catalog

Product Strategy

The MVP focuses on:

Must Have

  • Operations Dashboard
  • Order Workflow
  • Approval Process
  • Documents Center
  • Product & Vendor Catalog

Future AI Opportunities

  • Vendor Recommendation Engine
  • Prior Authorization Prediction
  • Pricing Anomaly Detection
  • Fulfillment Routing Optimization

Prototype

Live Demo: https://operations-hub-prototype.vercel.app

Video Walkthrough: https://youtu.be/YzXhpGQLMwE

Technology

  • Next.js
  • React
  • TypeScript
  • Tailwind CSS

Author

Alex Sosa

About

Healthcare operations platform prototype exploring workflow optimization, operational scalability, and AI-ready foundations for medical supply order management.

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