ServiceNow · vetsin · Aug 28, 2025 · Aug 25, 2025 · Aug 25, 2025 · Aug 25, 2025
diff --git a/.github/workflows/test.yaml b/.github/workflows/test.yaml
@@ -12,7 +12,7 @@ jobs:
     strategy:
       max-parallel: 1
       matrix:
-        python-version: ["3.8", "3.9", "3.11"]
+        python-version: ["3.9", "3.11"]
     env:
       PYSNC_SERVER: ${{ secrets.PYSNC_SERVER }}
       PYSNC_USERNAME: ${{ secrets.PYSNC_USERNAME }}
@@ -21,20 +21,20 @@ jobs:
       PYSNC_CLIENT_SECRET: ${{ secrets.PYSNC_CLIENT_SECRET }}
     steps:
     - name: check out repository
-      uses: actions/checkout@v3
+      uses: actions/checkout@v4
     - name: set up python ${{ matrix.python-version }}
-      uses: actions/setup-python@v4
+      uses: actions/setup-python@v5
       with:
         python-version: ${{ matrix.python-version }}
     - name: setup poetry
       uses: snok/install-poetry@v1
       with:
-        poetry-version: 1.4.2
+        poetry-version: 2.1.3
         virtualenvs-create: true
         virtualenvs-in-project: true
     - name: cache deps
       id: cache-deps
-      uses: actions/cache@v3
+      uses: actions/cache@v4
       with:
         path: .venv
         key: pydeps-${{ steps.setup-python.outputs.python-version }}-${{ hashFiles('**/poetry.lock') }}
@@ -58,20 +58,20 @@ jobs:
     if: github.ref == 'refs/heads/main'
     needs: install-test
     steps:
-      - uses: actions/checkout@v3
+      - uses: actions/checkout@v4
       - name: Setup Python
-        uses: actions/setup-python@v4
+        uses: actions/setup-python@v5
         with:
           python-version: "3.11"
       - name: cache poetry install
-        uses: actions/cache@v2
+        uses: actions/cache@v4
         with:
           path: ~/.local
-          key: poetry-1.4.2-0
+          key: poetry-2.1.3-0
       - name: setup poetry
         uses: snok/install-poetry@v1
         with:
-          poetry-version: 1.4.2
+          poetry-version: 2.1.3
           virtualenvs-create: true
           virtualenvs-in-project: true
       - name: cache deps

diff --git a/poetry.lock b/poetry.lock
diff --git a/pyproject.toml b/pyproject.toml
@@ -17,11 +17,11 @@ classifiers = [
 ]
 
 [tool.poetry.dependencies]
-python = "^3.8"
-requests = "^2.31.0"
+python = "^3.9"
+requests = ">=2.32"
 requests-oauthlib = { version = ">=1.2.0", optional = true}
 certifi = "^2024.7.4"
-urllib3 = "^2.0.7"
+urllib3 = ">=2.5"
 
 [tool.poetry.extras]
 oauth = ["requests-oauthlib"]

diff --git a/pysnc/record.py b/pysnc/record.py
@@ -779,7 +779,7 @@ def get_element(self, field) -> GlideElement:
         c = self._current()
         if c is None:
             raise NoRecordException('cannot get a value from nothing, did you forget to call next() or initialize()?')
-        return self._current()[field] if field in c else None
+        return self._current()[field] if field in c else None # type: ignore
 
     def set_value(self, field, value):
         """
@@ -831,7 +831,7 @@ def set_link(self, field, value):
 
     def get_link(self, no_stack: bool=False) -> str:
         """
-        Generate a full URL to the current record. sys_id will be -1 if there is no current record.
+        Generate a full URL to the current record. sys_id will be -1 i*f there is no current record.
 
         :param bool no_stack: Default ``False``, adds ``&sysparm_stack=<table>_list.do?sysparm_query=active=true`` to the URL
         :param bool list: Default ``False``, if ``True`` then provide a link to the record set, not the current record

diff --git a/test/test_snc_api_query.py b/test/test_snc_api_query.py
@@ -229,7 +229,7 @@ def test_nonjson_error(self):
 
         super_long_non_existant_name = "A" * 23000
         gr = client.GlideRecord(super_long_non_existant_name)
-        self.assertRaisesRegex(exceptions.RequestException, r'^<!DOCTYPE html>.*', lambda: gr.get('doesntmatter'))
+        self.assertRaisesRegex(exceptions.RequestException, r'^<.*html>.*', lambda: gr.get('doesntmatter'))
 
     def test_changes(self):
         client = ServiceNowClient(self.c.server, self.c.credentials)

diff --git a/test/test_snc_api_query_advanced.py b/test/test_snc_api_query_advanced.py
@@ -31,29 +31,19 @@ def test_join_query_2(self):
     def test_rl_query_manual(self):
         # simulate a left outter join by finding users with no roles
         client = ServiceNowClient(self.c.server, self.c.credentials)
-        gr = client.GlideRecord('sys_user')
-        gr.add_encoded_query('RLQUERYsys_user_has_role.user,=0^ENDRLQUERY')
+        gr = client.GlideRecord('sys_user_group')
+        gr.add_encoded_query('RLQUERYsys_group_has_role.group,>0,m2m^role.nameLIKEadmin^ENDRLQUERY')
         gr.query()
-        self.assertGreater(gr.get_row_count(), 1)
-        self.assertLess(gr.get_row_count(), 10)
-
-    def test_rl_query_basic(self):
-        # simulate a left outter join by finding users with no roles
-        client = ServiceNowClient(self.c.server, self.c.credentials)
-        gr = client.GlideRecord('sys_user')
-        gr.add_rl_query('sys_user_has_role', 'user', '=0')
-        self.assertEqual(gr.get_encoded_query(), 'RLQUERYsys_user_has_role.user,=0^ENDRLQUERY')
-        gr.query()
-        self.assertGreater(gr.get_row_count(), 1)
-        self.assertLess(gr.get_row_count(), 10)
+        self.assertGreater(gr.get_row_count(), 2)
+        self.assertLess(gr.get_row_count(), 8)
 
     def test_rl_query_advanced(self):
         client = ServiceNowClient(self.c.server, self.c.credentials)
-        gr = client.GlideRecord('sys_user')
-        qc = gr.add_rl_query('sys_user_has_role', 'user', '>0', True)
-        qc.add_query('role.name', 'admin')
-        self.assertEqual(gr.get_encoded_query(), 'RLQUERYsys_user_has_role.user,>0,m2m^role.name=admin^ENDRLQUERY')
+        gr = client.GlideRecord('sys_user_group')
+        qc = gr.add_rl_query('sys_group_has_role', 'group', '>0', True)
+        qc.add_query('role.name', 'LIKE', 'admin')
+        self.assertEqual(gr.get_encoded_query(), 'RLQUERYsys_group_has_role.group,>0,m2m^role.nameLIKEadmin^ENDRLQUERY')
         gr.query()
-        self.assertGreater(gr.get_row_count(), 10)
-        self.assertLess(gr.get_row_count(), 25)
+        self.assertGreater(gr.get_row_count(), 2)
+        self.assertLess(gr.get_row_count(), 8)
 
diff --git a/test/test_snc_api_write.py b/test/test_snc_api_write.py
@@ -25,9 +25,7 @@ def test_crud(self):
         # We have validated inserting works, now can we update.
         # find us a user to change the opened_by field that isn't us
         user = client.GlideRecord('sys_user')
-        user.add_query('sys_id', '!=', 'javascript:gs.getUserID()')
-        user.query()
-        self.assertTrue(user.next())
+        self.assertTrue(user.get('26fbff173b331300ad3cc9bb34efc4bd')) # problem.admin
         self.assertNotEqual(user.sys_id, gr.get_value('opened_by'), 'what this shouldnt happen')
         #print(f"new user id is {user.sys_id}")
 
@@ -36,11 +34,10 @@ def test_crud(self):
         self.assertTrue(gr2.get(res))
         #print(f"pre-update {gr2.serialize(display_value='both')}")
         self.assertTrue(bool(gr2.active))
-        gr2.active = 'false'
-        self.assertTrue(gr2.changes())
-        self.assertFalse(bool(gr2.active))
         gr2.short_description = "ABCDEFG0123"
-        gr2.opened_by = user.sys_id
+        self.assertTrue(gr2.changes())
+        self.assertEqual(gr2.get_value('short_description'), "ABCDEFG0123")
+        gr2.assigned_to = user.sys_id
 
         #print(f"mid-update {gr2.serialize(display_value='both')}")
         self.assertIsNotNone(gr2.update())
@@ -49,16 +46,16 @@ def test_crud(self):
         # now we expect our record to be different, locally
         self.assertTrue(bool(gr2.active)) # server-side forces it to stay true
         self.assertEqual(gr2.short_description, 'ABCDEFG0123')
-        self.assertEqual(gr2.opened_by, user.sys_id)
-        self.assertNotEqual(gr2.get_display_value('opened_by'), first_user_display)
-        self.assertEqual(gr2.get_display_value('opened_by'), user.get_display_value('name'))
+        self.assertEqual(gr2.assigned_to, user.sys_id)
+        self.assertNotEqual(gr2.get_display_value('assigned_to'), first_user_display)
+        self.assertEqual(gr2.get_display_value('assigned_to'), user.get_display_value('name'))
 
 
         # and if we re-query
         gr3 = client.GlideRecord('problem')
         gr3.get(res)
         self.assertEqual(gr3.short_description, "ABCDEFG0123")
-        self.assertEqual(gr3.get_display_value('opened_by'), user.get_display_value('name'))
+        self.assertEqual(gr3.get_display_value('assigned_to'), user.get_display_value('name'))
 
         gr4 = gr3.pop_record()
         gr4.short_description = 'ZZZ123'