Configuration Item Health Checker

[jiteshmalik]

Configuration Item Health Checker

Overview

The CI Health Checker is a Flow Designer action that analyzes Configuration Item (CI) health in ServiceNow by evaluating data quality, relationships, and completeness. It provides an overall health score (0-100) and actionable recommendations for improvement.

Features

• ✅ Mandatory Field Validation - Checks if critical CI fields are populated
• ✅ Relationship Analysis - Validates upstream/downstream CI relationships
• ✅ Orphaned CI Detection - Identifies CIs with no relationships
• ✅ CI Class Specificity Check - Ensures CIs use appropriate classes
• ✅ Staleness Detection - Identifies CIs with outdated discovery data
• ✅ Health Score Calculation - Provides a 0-100 score with status (Excellent/Good/Fair/Poor)
• ✅ Actionable Recommendations - Suggests specific improvements

[github-actions]

✅ Valid PR for ActionPack

Thank you for your contribution. This PR complies with the CONTRIBUTING.md.
A maintainer will review this shortly. In the meantime, Happy Hacking!

[ivan-betev]

Looks good to me. Thanks for your contribution.