🚀 QuickServe — WhatsApp Order Management System

QuickServe is a WhatsApp-based order automation platform designed for local restaurants to manage orders, payments, order status updates, reviews, and analytics — all through WhatsApp.

It replaces manual order handling with a scalable, real-time chatbot-driven workflow, enabling vendors to operate efficiently without dedicated apps or dashboards.

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🎥 Demo

▶️ YouTube Walkthrough:
https://www.youtube.com/watch?v=nBoUAjdI_Vs&t=1s

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✨ Features

• 🤖 Automated WhatsApp Bot

  • Order placement
  • Order status updates
  • Payment flow
  • Customer feedback & reviews

• 📡 Real-time Chat Monitoring

  • Captures all incoming & outgoing WhatsApp messages
  • Chat monitor UI mimics WhatsApp Web
  • Enables vendors to track and manage bot interactions live

• ⚡ High-performance Backend

  • Node.js backend with Redis for fast message handling
  • Designed for real-time event processing and scalability

• 📊 Sales & Customer Analytics

  • Tracks orders, payments, and customer interactions
  • Analytics dashboard built using MongoDB + Google Sheets

• 📈 Proven Scalability

  • Supported 500+ unique customers
  • Handles 50+ daily orders
  • Demonstrates reliable real-time automation at scale

🧑‍💻 Tech Stack

• Backend: Node.js
• Cache & Messaging: Redis
• Database: MongoDB
• Analytics & Dashboard: Streamlit, Google Sheets
• Integration: WhatsApp Webhooks