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docs: add note about special character restrictions in Workday LMS credentials #385

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docs: add note about special character restrictions in Workday LMS credentials #385

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docs: add note about special character restrictions in Workday LMS cr…
github-actions[bot] Apr 9, 2026
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Update connection-guides/lms/workdaylearning.mdx
mstrivens Apr 9, 2026
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4 changes: 4 additions & 0 deletions connection-guides/lms/workdaylearning.mdx
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Expand Up @@ -70,6 +70,10 @@ import IntegrationFooter from "/snippets/integration-footer.mdx";
<Step title="Enter Account Information">
Enter a username and password in the Account Information section on the "Create Integration System User" page.

<Note>
If you receive the error message "Could not validate credentials, please check your credentials and try again," your username or password may include unsupported characters. As a troubleshooting step, try using only alphanumeric characters.
</Note>

<Frame>
<img className='rounded-md' style={{ margin: '0 auto', border: '1px solid #efefef' }} alt="Account Information" src="/images/workday/image6.png" />
</Frame>
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