[BUG] RDP Desktop service not found

[Al-T3607]

Title

RDP connection fails Desktop service not found

Platform

Website - Chrome

Server Installation Method

Docker

Version

2.0

Troubleshooting

• I have examined logs and tried to find the issue
• I have reviewed opened and closed issues
• I have tried restarting the application
• I have read Known Issues (Known Issues (Read Before Posting) #296)

The Problem

Unable to establish RDP. EDP host is on the same network as SSH hosts. SSH works fine. RDP fails with "Desktop service not found". Ignore Certificate - enabled.

How to Reproduce

Create RDP session.

Additional Context

No response

[LukeGus]

Have you connected a guacd container to Termix?

https://docs.termix.site/remote-desktop

[Al-T3607]

That I have missed, just updated to 2.0 using old compose.yml

[eboman]

To add on this, i have added the guacd service, but i named my container differently, therefore i want to change the RDP host in admin settings. But i am getting an error it cannot ?

Settings revert when going to an different page.

[ZacharyZcR]

The "Desktop service not found" error means guacd is not running or not reachable. As mentioned above, you need the guacd sidecar container configured in your docker-compose.

We're improving this in the next release — the app will check guacd connectivity before attempting RDP/VNC connections and show a clear message like "Remote desktop service (guacd) is not available" instead of the generic error.

@eboman regarding the guacd URL settings not saving — could you open a separate issue with your docker-compose config and the exact error? That sounds like a different bug.

[ZacharyZcR]

Fixed in dev-2.3.0