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RM-44: Add more ticket permission #100

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Merged
BenHall-1 merged 7 commits into from
Mar 8, 2026
Merged

RM-44: Add more ticket permission #100

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b48cf1e
RM-44: Add more ticket permission
biast12 Mar 7, 2026
6b7092d
Remove ticket_permissions initialization
biast12 Mar 7, 2026
5472ace
Use grid layout for ticket permissions
biast12 Mar 7, 2026
b26be9b
Reorder ticket permission fields
biast12 Mar 7, 2026
e6f295f
Persist panel ticket permissions
biast12 Mar 8, 2026
e627fb7
Merge branch 'master' into RM-44
biast12 Mar 8, 2026
c0d382b
Bump database
biast12 Mar 8, 2026
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7 changes: 7 additions & 0 deletions app/http/endpoints/api/panel/panelcreate.go
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Original file line number Diff line number Diff line change
Expand Up @@ -57,6 +57,7 @@ type panelBody struct {
HideCloseButton bool `json:"hide_close_button"`
HideCloseWithReasonButton bool `json:"hide_close_with_reason_button"`
HideClaimButton bool `json:"hide_claim_button"`
TicketPermissions database.TicketPermissions `json:"ticket_permissions"`
}

func (p *panelBody) IntoPanelMessageData(customId string, isPremium bool) panelMessageData {
Expand Down Expand Up @@ -260,6 +261,7 @@ func CreatePanel(c *gin.Context) {
HideClaimButton: data.HideClaimButton,
}


createOptions := panelCreateOptions{
TeamIds: data.Teams, // Already validated
AccessControlRules: data.AccessControlList, // Already validated
Expand Down Expand Up @@ -294,6 +296,11 @@ func CreatePanel(c *gin.Context) {
return
}

if err := dbclient.Client.PanelTicketPermissions.Set(c, panelId, data.TicketPermissions); err != nil {
_ = c.AbortWithError(http.StatusInternalServerError, app.NewError(err, "Failed to save panel ticket permissions"))
return
}

audit.Log(audit.LogEntry{
GuildId: audit.Uint64Ptr(guildId),
UserId: userId,
Expand Down
7 changes: 7 additions & 0 deletions app/http/endpoints/api/panel/panellist.go
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Original file line number Diff line number Diff line change
Expand Up @@ -25,6 +25,7 @@ func ListPanels(c *gin.Context) {
AccessControlList []database.PanelAccessControlRule `json:"access_control_list"`
HasSupportHours bool `json:"has_support_hours"`
IsCurrentlyActive bool `json:"is_currently_active"`
TicketPermissions database.TicketPermissions `json:"ticket_permissions"`
}

guildId := c.Keys["guildid"].(uint64)
Expand Down Expand Up @@ -111,6 +112,11 @@ func ListPanels(c *gin.Context) {
accessControlList = make([]database.PanelAccessControlRule, 0)
}

ticketPerms, err := dbclient.Client.PanelTicketPermissions.Get(c, p.PanelId)
if err != nil {
return err
}

// Check if panel has support hours configured
supportHours, err := dbclient.Client.PanelSupportHours.GetByPanelId(c, p.PanelId)
if err != nil {
Expand Down Expand Up @@ -138,6 +144,7 @@ func ListPanels(c *gin.Context) {
AccessControlList: accessControlList,
HasSupportHours: hasSupportHours,
IsCurrentlyActive: isCurrentlyActive,
TicketPermissions: ticketPerms,
}

return nil
Expand Down
6 changes: 6 additions & 0 deletions app/http/endpoints/api/panel/panelupdate.go
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Original file line number Diff line number Diff line change
Expand Up @@ -265,6 +265,7 @@ func UpdatePanel(c *gin.Context) {
HideClaimButton: data.HideClaimButton,
}


// insert mention data
validRoles := utils.ToSet(utils.Map(roles, utils.RoleToId))

Expand Down Expand Up @@ -324,6 +325,11 @@ func UpdatePanel(c *gin.Context) {
return
}

if err := dbclient.Client.PanelTicketPermissions.Set(c, panel.PanelId, data.TicketPermissions); err != nil {
_ = c.AbortWithError(http.StatusInternalServerError, app.NewError(err, "Failed to save panel ticket permissions"))
return
}

// This doesn't need to be done in a transaction
// Update multi panels

Expand Down
67 changes: 67 additions & 0 deletions frontend/src/components/manage/PanelCreationForm.svelte
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Original file line number Diff line number Diff line change
Expand Up @@ -59,6 +59,18 @@
return matches !== null && matches.length === 1 && matches[0] === value;
}

$: if (data && !data.ticket_permissions) {
data.ticket_permissions = {
add_reactions: false,
send_tts_messages: false,
embed_links: false,
attach_files: false,
use_external_emojis: false,
use_external_stickers: false,
send_voice_messages: false,
};
}

// Replace spaces with dashes in naming scheme as the user types
$: if (
data.naming_scheme !== undefined &&
Expand Down Expand Up @@ -246,6 +258,15 @@
hide_close_button: false,
hide_close_with_reason_button: false,
hide_claim_button: false,
ticket_permissions: {
add_reactions: false,
send_tts_messages: false,
embed_links: false,
attach_files: false,
use_external_emojis: false,
use_external_stickers: false,
send_voice_messages: false,
},
welcome_message: {
fields: [],
colour: "#2ECC71",
Expand Down Expand Up @@ -618,6 +639,44 @@
</div>
</Collapsible>

<Collapsible
tooltip="Grant additional permissions to ticket openers for tickets opened from this panel"
>
<span slot="header">Ticket Permissions</span>
<div slot="content" class="col-1">
<div class="permissions-grid">
<Checkbox
label="Add Reactions"
bind:value={data.ticket_permissions.add_reactions}
/>
<Checkbox
label="Send TTS Messages"
bind:value={data.ticket_permissions.send_tts_messages}
/>
<Checkbox
label="Embed Links"
bind:value={data.ticket_permissions.embed_links}
/>
<Checkbox
label="Attach Files"
bind:value={data.ticket_permissions.attach_files}
/>
<Checkbox
label="Use External Emojis"
bind:value={data.ticket_permissions.use_external_emojis}
/>
<Checkbox
label="Use External Stickers"
bind:value={data.ticket_permissions.use_external_stickers}
/>
<Checkbox
label="Send Voice Messages"
bind:value={data.ticket_permissions.send_voice_messages}
/>
</div>
</div>
</Collapsible>

<Collapsible>
<span slot="header">Access Control</span>
<div slot="content" class="col-1">
Expand Down Expand Up @@ -685,6 +744,14 @@
margin-bottom: 10px;
}

.permissions-grid {
display: grid;
grid-template-columns: repeat(auto-fill, minmax(190px, 1fr));
column-gap: 8px;
row-gap: 20px;
width: 100%;
}

.incomplete-row {
display: flex;
flex-direction: row;
Expand Down
56 changes: 39 additions & 17 deletions frontend/src/components/manage/SettingsCard.svelte
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Original file line number Diff line number Diff line change
Expand Up @@ -558,23 +558,37 @@
tooltip="Define which permissions are given to users in ticket channels"
>
<span slot="header">Ticket Permissions</span>
<div
slot="content"
class="row"
style="padding-bottom: 10px;"
>
<Checkbox
label="Attach Files"
bind:value={data.ticket_permissions.attach_files}
/>
<Checkbox
label="Embed Links"
bind:value={data.ticket_permissions.embed_links}
/>
<Checkbox
label="Add Reactions"
bind:value={data.ticket_permissions.add_reactions}
/>
<div slot="content" class="col-1">
<div class="permissions-grid">
<Checkbox
label="Add Reactions"
bind:value={data.ticket_permissions.add_reactions}
/>
<Checkbox
label="Send TTS Messages"
bind:value={data.ticket_permissions.send_tts_messages}
/>
<Checkbox
label="Embed Links"
bind:value={data.ticket_permissions.embed_links}
/>
<Checkbox
label="Attach Files"
bind:value={data.ticket_permissions.attach_files}
/>
<Checkbox
label="Use External Emojis"
bind:value={data.ticket_permissions.use_external_emojis}
/>
<Checkbox
label="Use External Stickers"
bind:value={data.ticket_permissions.use_external_stickers}
/>
<Checkbox
label="Send Voice Messages"
bind:value={data.ticket_permissions.send_voice_messages}
/>
</div>
</div>
</Collapsible>

Expand Down Expand Up @@ -628,6 +642,14 @@
height: 100%;
}

.permissions-grid {
display: grid;
grid-template-columns: repeat(auto-fill, minmax(190px, 1fr));
column-gap: 8px;
row-gap: 20px;
width: 100%;
}

.row {
display: flex;
justify-content: flex-start;
Expand Down
2 changes: 1 addition & 1 deletion go.mod
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Original file line number Diff line number Diff line change
Expand Up @@ -18,7 +18,7 @@ require (
github.com/BurntSushi/toml v1.2.1
github.com/TicketsBot-cloud/archiverclient v0.0.0-20251015181023-f0b66a074704
github.com/TicketsBot-cloud/common v0.0.0-20260210203202-54154661338e
github.com/TicketsBot-cloud/database v0.0.0-20260308184238-a418ca6b7258
github.com/TicketsBot-cloud/database v0.0.0-20260308193919-30a698fefa8b
github.com/TicketsBot-cloud/gdl v0.0.0-20260306134952-cccb0116fef6
github.com/TicketsBot-cloud/logarchiver v0.0.0-20251018211319-7a7df5cacbdc
github.com/TicketsBot-cloud/worker v0.0.0-20260301212853-f5f9e1ebbfc2
Expand Down
4 changes: 2 additions & 2 deletions go.sum
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Original file line number Diff line number Diff line change
Expand Up @@ -47,8 +47,8 @@ github.com/TicketsBot-cloud/archiverclient v0.0.0-20251015181023-f0b66a074704 h1
github.com/TicketsBot-cloud/archiverclient v0.0.0-20251015181023-f0b66a074704/go.mod h1:Mux1bEPpOHwRw1wo6Fa6qJLJH9Erk9qv1yAIfLi1Wmw=
github.com/TicketsBot-cloud/common v0.0.0-20260210203202-54154661338e h1:nFKV7yEm8MWbCP7dtsJ88+agcxDUD0YKIotVHMVvytw=
github.com/TicketsBot-cloud/common v0.0.0-20260210203202-54154661338e/go.mod h1:tGrTHFz09OM3eDWF+62hIi9ELpT4igCFi868FKSvKBg=
github.com/TicketsBot-cloud/database v0.0.0-20260308184238-a418ca6b7258 h1:2W95npQA1RLh88C+Fo3Kv3RjBf06hy6OsuLyLJwKeOw=
github.com/TicketsBot-cloud/database v0.0.0-20260308184238-a418ca6b7258/go.mod h1:HQXAgmNSm7/FmBYwcsa6qpZqMrDhbLoEl+AyqFQ+RwY=
github.com/TicketsBot-cloud/database v0.0.0-20260308193919-30a698fefa8b h1:bHkfJWo8T/9TiHuYHxaOz8GAILIiKPugC1k3CzdOq/A=
github.com/TicketsBot-cloud/database v0.0.0-20260308193919-30a698fefa8b/go.mod h1:HQXAgmNSm7/FmBYwcsa6qpZqMrDhbLoEl+AyqFQ+RwY=
github.com/TicketsBot-cloud/gdl v0.0.0-20260306134952-cccb0116fef6 h1:ucG0xLPt7xixW7/LvL0hXDBDouDRS1Nf+77qP8iJ/X0=
github.com/TicketsBot-cloud/gdl v0.0.0-20260306134952-cccb0116fef6/go.mod h1:CdwBR2egPtxUXjD2CgC9ZwfuB8dz9HPePM8nuG6dt7Y=
github.com/TicketsBot-cloud/logarchiver v0.0.0-20251018211319-7a7df5cacbdc h1:qTLNpCvIqM7UwZ6MdWQ9EztcDsIJfHh+VJdG+ULLEaA=
Expand Down