RM-14: Per panel ticket limit

app/http/endpoints/api/panel/panelcreate.go

@@ -53,6 +53,7 @@ type panelBody struct {
 	UseThreads                bool                              `json:"use_threads"`
 	TicketNotificationChannel *uint64                           `json:"ticket_notification_channel,string"`
 	CooldownSeconds           int                               `json:"cooldown_seconds"`
+	TicketLimit               *uint8                            `json:"ticket_limit"`
 }
 
 func (p *panelBody) IntoPanelMessageData(customId string, isPremium bool) panelMessageData {
@@ -216,6 +217,11 @@ func CreatePanel(c *gin.Context) {
 		welcomeMessageEmbed = &id
 	}
 
+	// If ticket limit is 0, treat it as use global setting
+	if data.TicketLimit == utils.Ptr(uint8(0)) {
+		data.TicketLimit = nil
+	}
+
 	// Store in DB
 	panel := database.Panel{
 		MessageId:                 msgId,
@@ -245,6 +251,7 @@ func CreatePanel(c *gin.Context) {
 		UseThreads:                data.UseThreads,
 		TicketNotificationChannel: data.TicketNotificationChannel,
 		CooldownSeconds:           data.CooldownSeconds,
+		TicketLimit:               data.TicketLimit,
 	}
 
 	createOptions := panelCreateOptions{

app/http/endpoints/api/panel/panelupdate.go

@@ -213,6 +213,11 @@ func UpdatePanel(c *gin.Context) {
 		}
 	}
 
+	// If ticket limit is 0, treat it as use global setting
+	if data.TicketLimit == utils.Ptr(uint8(0)) {
+		data.TicketLimit = nil
+	}
+
 	// Store in DB
 	panel := database.Panel{
 		PanelId:                   panelId,
@@ -243,6 +248,7 @@ func UpdatePanel(c *gin.Context) {
 		UseThreads:                data.UseThreads,
 		TicketNotificationChannel: data.TicketNotificationChannel,
 		CooldownSeconds:           data.CooldownSeconds,
+		TicketLimit:               data.TicketLimit,
 	}
 
 	// insert mention data

app/http/endpoints/api/panel/validation.go

@@ -77,6 +77,7 @@ func panelValidators() []validation.Validator[PanelValidationContext] {
 		validatePendingCategory,
 		validateTicketNotificationChannel,
 		validateCooldownSeconds,
+		validateTicketLimit,
 	}
 }
 
@@ -450,3 +451,17 @@ func validateTicketNotificationChannel(ctx PanelValidationContext) validation.Va
 		return nil
 	}
 }
+
+func validateTicketLimit(ctx PanelValidationContext) validation.ValidationFunc {
+	return func() error {
+		if ctx.Data.TicketLimit == nil {
+			return nil
+		}
+
+		if *ctx.Data.TicketLimit > 10 {
+			return validation.NewInvalidInputError("Ticket limit must be at most 11")
+		}
+
+		return nil
+	}
+}

frontend/src/components/form/Number.svelte

@@ -1,11 +1,15 @@
 <script>
+    import Tooltip from "svelte-tooltip";
     import { labelHash } from "../../js/labelHash";
 
     export let value;
     export let label;
     export let min;
     export let max;
 
+    export let tooltipText = undefined;
+    export let tooltipLink = undefined;
+
     export let col1 = false;
     export let col2 = false;
     export let col3 = false;
@@ -34,7 +38,28 @@
     class:col-3={col3}
     class:col-4={col4}
 >
-    <label for={numberId} class="form-label">{label}</label>
+    <div class="label-wrapper" class:no-margin={tooltipText !== undefined}>
+        <label for={numberId} class="form-label" style="margin-bottom: 0"
+            >{label}</label
+        >
+        {#if tooltipText !== undefined}
+            <div>
+                <Tooltip tip={tooltipText} top color="#121212">
+                    {#if tooltipLink !== undefined}
+                        <a href={tooltipLink} target="_blank">
+                            <i
+                                class="fas fa-circle-info form-label tooltip-icon"
+                            ></i>
+                        </a>
+                    {:else}
+                        <i
+                            class="fas fa-circle-info form-label tooltip-icon"
+                        ></i>
+                    {/if}
+                </Tooltip>
+            </div>
+        {/if}
+    </div>
     <input
         id={numberId}
         class="form-input"
@@ -51,4 +76,21 @@
     input {
         width: 100%;
     }
+
+    .label-wrapper {
+        display: flex;
+        flex-direction: row;
+        align-items: center;
+        gap: 5px;
+        margin-bottom: 5px;
+    }
+
+    .no-margin {
+        margin-bottom: 0 !important;
+    }
+
+    .tooltip-icon {
+        cursor: pointer;
+    }
+
 </style>

frontend/src/components/manage/PanelCreationForm.svelte

@@ -206,6 +206,10 @@
             data.colour = 0x2ecc71;
         }
 
+        if (!data.ticket_limit) {
+            data.ticket_limit = 0;
+        }
+
         tempColour = intToColour(data.colour);
     }
 
@@ -236,6 +240,7 @@
                 exit_survey_form_id: "null",
                 pending_category: "null",
                 use_threads: false,
+                ticket_limit: 0,
                 ticket_notification_channel: "null",
                 cooldown_seconds: 0,
                 welcome_message: {
@@ -375,6 +380,15 @@
                     bind:value={data.category_id}
                 />
 
+                <Number
+                    col2
+                    label="Max Open Tickets Per User"
+                    min={0}
+                    bind:value={data.ticket_limit}
+                    tooltipText="Maximum tickets user can have open at once. Set to 0 to use global setting."
+                />
+            </div>
+            <div class="incomplete-row">
                 <Dropdown col2 label="Form" bind:value={data.form_id}>
                     <option value="null">None</option>
                     {#each forms as form}

go.mod

@@ -6,6 +6,8 @@ toolchain go1.24.2
 
 //replace github.com/TicketsBot-cloud/database => ../database
 
+//replace github.com/TicketsBot-cloud/common => ../common
+
 //replace github.com/TicketsBot-cloud/gdl => ../gdl
 
 //replace github.com/TicketsBot-cloud/logarchiver => ../logarchiver
@@ -20,7 +22,7 @@ require (
 	github.com/BurntSushi/toml v1.2.1
 	github.com/TicketsBot-cloud/archiverclient v0.0.0-20251015181023-f0b66a074704
 	github.com/TicketsBot-cloud/common v0.0.0-20260210203202-54154661338e
-	github.com/TicketsBot-cloud/database v0.0.0-20260215113825-54c67fb267fc
+	github.com/TicketsBot-cloud/database v0.0.0-20260217113520-9cc86e3b374b
 	github.com/TicketsBot-cloud/gdl v0.0.0-20260213180045-11af01c262ca
 	github.com/TicketsBot-cloud/logarchiver v0.0.0-20251018211319-7a7df5cacbdc
 	github.com/TicketsBot-cloud/worker v0.0.0-20251212162840-a9cc9bbf5692

go.sum

@@ -47,8 +47,8 @@ github.com/TicketsBot-cloud/archiverclient v0.0.0-20251015181023-f0b66a074704 h1
 github.com/TicketsBot-cloud/archiverclient v0.0.0-20251015181023-f0b66a074704/go.mod h1:Mux1bEPpOHwRw1wo6Fa6qJLJH9Erk9qv1yAIfLi1Wmw=
 github.com/TicketsBot-cloud/common v0.0.0-20260210203202-54154661338e h1:nFKV7yEm8MWbCP7dtsJ88+agcxDUD0YKIotVHMVvytw=
 github.com/TicketsBot-cloud/common v0.0.0-20260210203202-54154661338e/go.mod h1:tGrTHFz09OM3eDWF+62hIi9ELpT4igCFi868FKSvKBg=
-github.com/TicketsBot-cloud/database v0.0.0-20260215113825-54c67fb267fc h1:9fQmqYQN7Hc85ds+uklaNU1ab199NAhpT5A3fQ3P8g8=
-github.com/TicketsBot-cloud/database v0.0.0-20260215113825-54c67fb267fc/go.mod h1:HQXAgmNSm7/FmBYwcsa6qpZqMrDhbLoEl+AyqFQ+RwY=
+github.com/TicketsBot-cloud/database v0.0.0-20260217113520-9cc86e3b374b h1:nE8VAv13rUPOSMTnULKsuCDHXlWnbst7DmocviUN6I8=
+github.com/TicketsBot-cloud/database v0.0.0-20260217113520-9cc86e3b374b/go.mod h1:HQXAgmNSm7/FmBYwcsa6qpZqMrDhbLoEl+AyqFQ+RwY=
 github.com/TicketsBot-cloud/gdl v0.0.0-20260213180045-11af01c262ca h1:/HRqcgOPfv6d9NzE6CqHXN4U1QgElyJ9DcxNNT8kV6g=
 github.com/TicketsBot-cloud/gdl v0.0.0-20260213180045-11af01c262ca/go.mod h1:CdwBR2egPtxUXjD2CgC9ZwfuB8dz9HPePM8nuG6dt7Y=
 github.com/TicketsBot-cloud/logarchiver v0.0.0-20251018211319-7a7df5cacbdc h1:qTLNpCvIqM7UwZ6MdWQ9EztcDsIJfHh+VJdG+ULLEaA=