feat(live_chat): implement conversation text search#29
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…coping Adds case-insensitive substring search over message content, deduplicated by ticket and ranked by match count. Scope is enforced by role: clients see only their own conversations, agents see only assigned ones, admins see all.
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Adds case-insensitive substring search over message content, deduplicated by ticket and ranked by match count. Scope is enforced by role: clients see only their own conversations, agents see only assigned ones, admins see all.