No data received from nas DXP4800 plus [solved] #86

Basti-Fantasti · 2025-08-06T19:29:57Z

Basti-Fantasti
Aug 6, 2025

Hi and thanks for the integration.

Docker container for auth is running on the nas,
Authentication seems to be working (Status Code 200 in docker log),
entities are created and added to home assistant

But all sensors have no data.

UGOS Version is 1.7.0.3125
Home Assistant is latest 2025.07.x

I've already removed the nas from the ugreen integration, and re-added the nas.
Also tried to switch from https to http in the compose.yaml file without success. After switching to http login to the nas was not working anymore, only some python exceptions in the container

The used compose file:

version: "3.8"
services:
  token-api:
    image: ghcr.io/tom-bom-badil/ugreen_api_token_proxy:latest
    container_name: ugreen_api_token_proxy
    ports:
      - "4115:4115"
    environment:
      UGREEN_NAS_API_SCHEME: "https"
      UGREEN_NAS_API_PORT: "9443"
      UGREEN_NAS_API_VERIFY_SSL: "false"
    extra_hosts:
      - "host.docker.internal:host-gateway"
    restart: unless-stopped

Several warnings and errors pop up in the HA log:

Warning 1


Dieser Fehler stammt von einer benutzerdefinierten Integration

Logger: custom_components.ugreen.api
Quelle: custom_components/ugreen/api.py:780
Integration: UGREEN NAS (Dokumentation, Probleme)
Erstmals aufgetreten: 21:06:49 (1 Vorkommnis)
Zuletzt protokolliert: 21:06:49

[UGREEN NAS] No data received from /ugreen/v1/sysinfo/machine/common

Warning 2

Dieser Fehler stammt von einer benutzerdefinierten Integration

Logger: custom_components.ugreen.api
Quelle: custom_components/ugreen/api.py:721
Integration: UGREEN NAS (Dokumentation, Probleme)
Erstmals aufgetreten: 21:06:49 (1 Vorkommnis)
Zuletzt protokolliert: 21:06:49

[UGREEN NAS] No data received from /ugreen/v1/desktop/components/data?id=desktop.component.TemperatureMonitoring

Error 1

basically an error like this for almost every sensor. I've added some more in the dump section below

Logger: homeassistant.components.sensor
Quelle: helpers/entity_platform.py:657
Integration: Sensor (Dokumentation, Probleme)
Erstmals aufgetreten: 21:06:49 (11 Vorkommnisse)
Zuletzt protokolliert: 21:06:49

Error adding entity sensor.ugreen_nas_overall_lan_download_raw for domain sensor with platform ugreen
Error adding entity sensor.ugreen_nas_overall_disk_read_rate_raw for domain sensor with platform ugreen
Error adding entity sensor.ugreen_nas_overall_disk_write_rate_raw for domain sensor with platform ugreen
Error adding entity sensor.ugreen_nas_overall_volume_read_rate_raw for domain sensor with platform ugreen
Error adding entity sensor.ugreen_nas_overall_volume_write_rate_raw for domain sensor with platform ugreen
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/sensor/__init__.py", line 666, in state
    numerical_value = float(value)  # type:ignore[arg-type]
ValueError: could not convert string to float: 'None'

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 657, in _async_add_entities
    await self._async_add_entity(
        entity, False, entity_registry, config_subentry_id
    )
  File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 979, in _async_add_entity
    await entity.add_to_platform_finish()
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1369, in add_to_platform_finish
    self.async_write_ha_state()
    ~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1018, in async_write_ha_state
    self._async_write_ha_state()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1140, in _async_write_ha_state
    self.__async_calculate_state()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1080, in __async_calculate_state
    state = self._stringify_state(available)
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1024, in _stringify_state
    if (state := self.state) is None:
                 ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/sensor/__init__.py", line 668, in state
    raise ValueError(
    ...<5 lines>...
    ) from err
ValueError: Sensor sensor.ugreen_nas_cpu_cores has device class 'None', state class 'None' unit 'Cores' and suggested precision 'None' thus indicating it has a numeric value; however, it has the non-numeric value: 'None' (<class 'str'>)

Error 2

Dieser Fehler stammt von einer benutzerdefinierten Integration

Logger: custom_components.ugreen.api
Quelle: custom_components/ugreen/api.py:682
Integration: UGREEN NAS (Dokumentation, Probleme)
Erstmals aufgetreten: 21:06:49 (89 Vorkommnisse)
Zuletzt protokolliert: 21:12:09

[UGREEN NAS] GET request to /ugreen/v1/storage/pool/list failed: Cannot connect to host 192.168.1.11:9999 ssl:False [[SSL] record layer failure (_ssl.c:1028)]
[UGREEN NAS] GET request to /ugreen/v1/desktop/components/data?id=desktop.component.TemperatureMonitoring failed: Cannot connect to host 192.168.1.11:9999 ssl:False [[SSL] record layer failure (_ssl.c:1028)]
[UGREEN NAS] GET request to /ugreen/v1/sysinfo/machine/common failed: Cannot connect to host 192.168.1.11:9999 ssl:False [[SSL] record layer failure (_ssl.c:1028)]
[UGREEN NAS] GET request to /ugreen/v1/desktop/components/data?id=desktop.component.SystemStatus failed: Cannot connect to host 192.168.1.11:9999 ssl:False [[SSL] record layer failure (_ssl.c:1028)]
[UGREEN NAS] GET request to /ugreen/v1/taskmgr/stat/get_all failed: Cannot connect to host 192.168.1.11:9999 ssl:False [[SSL] record layer failure (_ssl.c:1028)]

Dump

2025-08-06 21:23:54.085 ERROR (MainThread) [custom_components.ugreen.api] [UGREEN NAS] GET request to /ugreen/v1/taskmgr/stat/get_all failed: Cannot connect to host 192.168.1.11:9999 ssl:False [[SSL] record layer failure (_ssl.c:1028)]
2025-08-06 21:23:54.086 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved (None)
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/sensor/__init__.py", line 666, in state
    numerical_value = float(value)  # type:ignore[arg-type]
ValueError: could not convert string to float: 'None'

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 270, in _handle_refresh_interval
    await self._async_refresh(log_failures=True, scheduled=True)
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 481, in _async_refresh
    self.async_update_listeners()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 180, in async_update_listeners
    update_callback()
    ~~~~~~~~~~~~~~~^^
  File "/config/custom_components/ugreen/sensor.py", line 103, in _handle_coordinator_update
    super()._handle_coordinator_update()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 561, in _handle_coordinator_update
    self.async_write_ha_state()
    ~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1018, in async_write_ha_state
    self._async_write_ha_state()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1140, in _async_write_ha_state
    self.__async_calculate_state()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1080, in __async_calculate_state
    state = self._stringify_state(available)
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1024, in _stringify_state
    if (state := self.state) is None:
                 ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/sensor/__init__.py", line 668, in state
    raise ValueError(
    ...<5 lines>...
    ) from err
ValueError: Sensor sensor.ugreen_nas_cpu_fan_speed has device class 'None', state class 'None' unit 'rpm' and suggested precision 'None' thus indicating it has a numeric value; however, it has the non-numeric value: 'None' (<class 'str'>)
2025-08-06 21:23:59.085 ERROR (MainThread) [custom_components.ugreen.api] [UGREEN NAS] GET request to /ugreen/v1/taskmgr/stat/get_all failed: Cannot connect to host 192.168.1.11:9999 ssl:False [[SSL] record layer failure (_ssl.c:1028)]
2025-08-06 21:23:59.086 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved (None)
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/sensor/__init__.py", line 666, in state
    numerical_value = float(value)  # type:ignore[arg-type]
ValueError: could not convert string to float: 'None'

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 270, in _handle_refresh_interval
    await self._async_refresh(log_failures=True, scheduled=True)
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 481, in _async_refresh
    self.async_update_listeners()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 180, in async_update_listeners
    update_callback()
    ~~~~~~~~~~~~~~~^^
  File "/config/custom_components/ugreen/sensor.py", line 103, in _handle_coordinator_update
    super()._handle_coordinator_update()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 561, in _handle_coordinator_update
    self.async_write_ha_state()
    ~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1018, in async_write_ha_state
    self._async_write_ha_state()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1140, in _async_write_ha_state
    self.__async_calculate_state()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1080, in __async_calculate_state
    state = self._stringify_state(available)
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1024, in _stringify_state
    if (state := self.state) is None:
                 ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/sensor/__init__.py", line 668, in state
    raise ValueError(
    ...<5 lines>...
    ) from err
ValueError: Sensor sensor.ugreen_nas_cpu_fan_speed has device class 'None', state class 'None' unit 'rpm' and suggested precision 'None' thus indicating it has a numeric value; however, it has the non-numeric value: 'None' (<class 'str'>)
2025-08-06 21:24:04.085 ERROR (MainThread) [custom_components.ugreen.api] [UGREEN NAS] GET request to /ugreen/v1/taskmgr/stat/get_all failed: Cannot connect to host 192.168.1.11:9999 ssl:False [[SSL] record layer failure (_ssl.c:1028)]
2025-08-06 21:24:04.086 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved (None)
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/sensor/__init__.py", line 666, in state
    numerical_value = float(value)  # type:ignore[arg-type]
ValueError: could not convert string to float: 'None'

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 270, in _handle_refresh_interval
    await self._async_refresh(log_failures=True, scheduled=True)
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 481, in _async_refresh
    self.async_update_listeners()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 180, in async_update_listeners
    update_callback()
    ~~~~~~~~~~~~~~~^^
  File "/config/custom_components/ugreen/sensor.py", line 103, in _handle_coordinator_update
    super()._handle_coordinator_update()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 561, in _handle_coordinator_update
    self.async_write_ha_state()
    ~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1018, in async_write_ha_state
    self._async_write_ha_state()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1140, in _async_write_ha_state
    self.__async_calculate_state()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1080, in __async_calculate_state
    state = self._stringify_state(available)
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1024, in _stringify_state
    if (state := self.state) is None:
                 ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/sensor/__init__.py", line 668, in state
    raise ValueError(
    ...<5 lines>...
    ) from err
ValueError: Sensor sensor.ugreen_nas_cpu_fan_speed has device class 'None', state class 'None' unit 'rpm' and suggested precision 'None' thus indicating it has a numeric value; however, it has the non-numeric value: 'None' (<class 'str'>)
2025-08-06 21:24:09.085 ERROR (MainThread) [custom_components.ugreen.api] [UGREEN NAS] GET request to /ugreen/v1/taskmgr/stat/get_all failed: Cannot connect to host 192.168.1.11:9999 ssl:False [[SSL] record layer failure (_ssl.c:1028)]
2025-08-06 21:24:09.085 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved (None)
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/sensor/__init__.py", line 666, in state
    numerical_value = float(value)  # type:ignore[arg-type]
ValueError: could not convert string to float: 'None'

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 270, in _handle_refresh_interval
    await self._async_refresh(log_failures=True, scheduled=True)
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 481, in _async_refresh
    self.async_update_listeners()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 180, in async_update_listeners
    update_callback()
    ~~~~~~~~~~~~~~~^^
  File "/config/custom_components/ugreen/sensor.py", line 103, in _handle_coordinator_update
    super()._handle_coordinator_update()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 561, in _handle_coordinator_update
    self.async_write_ha_state()
    ~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1018, in async_write_ha_state
    self._async_write_ha_state()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1140, in _async_write_ha_state
    self.__async_calculate_state()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1080, in __async_calculate_state
    state = self._stringify_state(available)
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1024, in _stringify_state
    if (state := self.state) is None:
                 ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/sensor/__init__.py", line 668, in state
    raise ValueError(
    ...<5 lines>...
    ) from err
ValueError: Sensor sensor.ugreen_nas_cpu_fan_speed has device class 'None', state class 'None' unit 'rpm' and suggested precision 'None' thus indicating it has a numeric value; however, it has the non-numeric value: 'None' (<class 'str'>)
2025-08-06 21:24:14.085 ERROR (MainThread) [custom_components.ugreen.api] [UGREEN NAS] GET request to /ugreen/v1/taskmgr/stat/get_all failed: Cannot connect to host 192.168.1.11:9999 ssl:False [[SSL] record layer failure (_ssl.c:1028)]
2025-08-06 21:24:14.086 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved (None)
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/sensor/__init__.py", line 666, in state
    numerical_value = float(value)  # type:ignore[arg-type]
ValueError: could not convert string to float: 'None'

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 270, in _handle_refresh_interval
    await self._async_refresh(log_failures=True, scheduled=True)
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 481, in _async_refresh
    self.async_update_listeners()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 180, in async_update_listeners
    update_callback()
    ~~~~~~~~~~~~~~~^^
  File "/config/custom_components/ugreen/sensor.py", line 103, in _handle_coordinator_update
    super()._handle_coordinator_update()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 561, in _handle_coordinator_update
    self.async_write_ha_state()
    ~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1018, in async_write_ha_state
    self._async_write_ha_state()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1140, in _async_write_ha_state
    self.__async_calculate_state()
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1080, in __async_calculate_state
    state = self._stringify_state(available)
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1024, in _stringify_state
    if (state := self.state) is None:
                 ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/sensor/__init__.py", line 668, in state
    raise ValueError(
    ...<5 lines>...
    ) from err
ValueError: Sensor sensor.ugreen_nas_cpu_fan_speed has device class 'None', state class 'None' unit 'rpm' and suggested precision 'None' thus indicating it has a numeric value; however, it has the non-numeric value: 'None' (<class 'str'>)

Basti-Fantasti · 2025-08-06T19:38:23Z

Basti-Fantasti
Aug 6, 2025
Author

I have now removed the extension completely also from hacs.
Reinstalled it, readded the nas using https on port 9943
Device is added to HA, connection seems ok, but no data is received.

BTW: 2FA is not enabled

Why does it keep saying host: ip:9943 ssl:False


Dieser Fehler stammt von einer benutzerdefinierten Integration

Logger: custom_components.ugreen.api
Quelle: custom_components/ugreen/api.py:682
Integration: UGREEN NAS (Dokumentation, Probleme)
Erstmals aufgetreten: 21:36:57 (33 Vorkommnisse)
Zuletzt protokolliert: 21:38:37

[UGREEN NAS] GET request to /ugreen/v1/storage/pool/list failed: Cannot connect to host 192.168.1.11:9943 ssl:False [Connect call failed ('192.168.1.11', 9943)]
[UGREEN NAS] GET request to /ugreen/v1/desktop/components/data?id=desktop.component.TemperatureMonitoring failed: Cannot connect to host 192.168.1.11:9943 ssl:False [Connect call failed ('192.168.1.11', 9943)]
[UGREEN NAS] GET request to /ugreen/v1/sysinfo/machine/common failed: Cannot connect to host 192.168.1.11:9943 ssl:False [Connect call failed ('192.168.1.11', 9943)]
[UGREEN NAS] GET request to /ugreen/v1/desktop/components/data?id=desktop.component.SystemStatus failed: Cannot connect to host 192.168.1.11:9943 ssl:False [Connect call failed ('192.168.1.11', 9943)]
[UGREEN NAS] GET request to /ugreen/v1/taskmgr/stat/get_all failed: Cannot connect to host 192.168.1.11:9943 ssl:False [Connect call failed ('192.168.1.11', 9943)]

0 replies

Basti-Fantasti · 2025-08-06T19:47:48Z

Basti-Fantasti
Aug 6, 2025
Author

🤦

Error in front of the PC

Port for https is 9443 not 9943

0 replies

Tom-Bom-badil · 2025-08-06T20:05:30Z

Tom-Bom-badil
Aug 6, 2025
Maintainer

Typical 'Layer 8' error. ;)
Glad you figured it out - enjoy!

/tom

0 replies

Basti-Fantasti · 2025-08-06T20:21:45Z

Basti-Fantasti
Aug 6, 2025
Author

thanks, I sure will.

I call it Error 40 (40cm in front of the PC) equals Layer 8 error 😄

0 replies

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