Added AssistmAIgic-customer-care-agent#248
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Corrected the term 'Model Context Portal' to 'Model Context Protocol' for accuracy.
mjnovice
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Mar 31, 2026
Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com> Co-authored-by: cristian.groza <cristian.groza@uipath.com>
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AssistmAIgic is a coded agent that automates customer support by handling queries received via email. It can understand and process emails, extract relevant information like order IDs, retrieve order details, categorize emails, analyze sentiment, and generate responses using a knowledge base. It also supports multilingual communication and can escalate complex cases to human agents.
More details in the README.md