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Idea: It should be possible to create tickets from the Acknowledgement form #1300

@podliashanyk

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@podliashanyk

A typical two-step operation for someone at the NOC / Service Center is to create a ticket for an incident, and then acknowledge the incident in Argus (not necessarily in that order).

We see that in many cases, the operator's only comment during acknowledgement is a link to the corresponding ticket, even if there is already a separate data field for that.

It could be interesting to add a feature where the acknowledgment form also offers the ability to post a ticket URL or create a ticket (using the recently release ticket integrations) as part of the acknowledgement operation.

by @lunkwill42 in https://github.com/Uninett/Argus-frontend/issues/500

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