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6 changes: 6 additions & 0 deletions docs.json
Original file line number Diff line number Diff line change
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"pages": [
"support/request",
"support/shared-responsibility",
"support/status",
{
"group": "Self-service",
"pages": [
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"href": "https://short.unstructured.io/pzw05l7",
"icon": "slack"
},
{
"anchor": "Service status",
"href": "https://unstructuredio.trust.pagerduty.com/posts/dashboard",
"icon": "signal"
},
{
"anchor": "Feedback",
"href": "https://docs.google.com/forms/d/e/1FAIpQLSciKwrJD4m_9ObcTveWMb9yK63FWd7gLxIknovc3kLw_0qUrg/viewform?usp=sf_link",
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20 changes: 20 additions & 0 deletions support/status.mdx
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---
title: Check service status
---

The [Unstructured Status](https://unstructuredio.trust.pagerduty.com/posts/dashboard) dashboard provides information about the
status of the Unstructured service.

<Note>
This dashboard provides information only about the publicly available Unstructured service. If you are running a
self-contained distribution of Unstructured, contact your organization's network administrator instead.
</Note>

From this dashboard, you can:

- Check the status of the publicly available Unstructured user interface (UI). This is labeled in the dashboard as **Platform Frontend**.
- Check the status of the publicly available Unstructured API. This is labeled in the dashboard as **Platform API**.
- Subscribe to public service status updates delivered to an email address for your organization, to a specific channel in your organization's Slack workspace, or
to a notification URL provided by your organization. To do this, click the **Subscribe to Updates** button and then follow the on-screen prompts.

You can also [browse the history](https://unstructuredio.trust.pagerduty.com/posts/history) of previous public service status updates.