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Description

  • Added a new guide (calls/call-concurrency.mdx) explaining Vapi's call concurrency, including default limits, inbound vs. outbound load patterns, and strategies for managing and increasing capacity.
  • Documented how to monitor concurrency status via the subscriptionLimits object in POST /call responses and how to track historical usage with the /analytics API.
  • Included instructions for adjusting concurrency limits directly from the Vapi Dashboard.
  • Linked to related documentation on call queue management, outbound campaigns, and enterprise plans.

Testing Steps

  • Run the app locally using fern docs dev or navigate to preview deployment
  • Ensure that the changed pages and code snippets work

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Co-authored-by: sahil <sahil@vapi.ai>
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Co-authored-by: sahil <sahil@vapi.ai>
@sahilsuman933 sahilsuman933 marked this pull request as ready for review November 17, 2025 05:52
@sahilsuman933 sahilsuman933 merged commit 4ef0e54 into main Nov 17, 2025
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3 participants