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Description

  • Add Dashboard configuration instructions to voice fallback documentation
  • Rename "Voice fallback plan" to "Voice fallback configuration" for consistency
  • Create new "Transcriber fallback configuration" documentation page
  • Add comprehensive provider-specific settings for 13+ voice providers (ElevenLabs, Cartesia, Azure, OpenAI, PlayHT, Rime AI, Deepgram, Hume, Minimax, WellSaid, LMNT, Neuphonic, SmallestAI)
  • Add comprehensive provider-specific settings for 9 transcriber providers (Deepgram, AssemblyAI, Azure, Gladia, Speechmatics, Google, OpenAI, ElevenLabs, Cartesia)
  • Add navigation entry for transcriber fallback page in docs.yml
  • Remove outdated "API only" messaging from voice fallback page
  • Add FAQ sections to both pages

URLs to the updated doc files

Testing Steps

Voice fallback configuration
Screenshot 2025-12-14 at 4 38 11 PM

Transcriber fallback configuration
Screenshot 2025-12-14 at 4 38 20 PM

Introduced a new documentation file detailing the configuration of fallback transcribers for speech-to-text services. The guide covers the benefits, setup instructions via both the dashboard and API, provider-specific settings, best practices, and FAQs to ensure call continuity during provider outages.
Revised the documentation for voice fallback configuration, including a title change, expanded sections on configuration via dashboard and API, and added provider-specific settings. Enhanced clarity with new best practices and FAQs to improve user understanding and implementation of fallback voices.
…ions

Renamed the "Voice fallback plan" to "Voice fallback configuration" and added a new entry for "Transcriber fallback configuration" in the documentation navigation. This enhances clarity and accessibility for users seeking information on fallback configurations.
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@stevenbdf stevenbdf left a comment

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Thank you!

@vtkovapi vtkovapi merged commit 1e8aeb4 into main Dec 15, 2025
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@vtkovapi vtkovapi deleted the vitali/voice-transcriber-fallback-docs branch December 15, 2025 18:16
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3 participants