Jira Ticket: ECSTAKE2-16
Priority: Medium
Components: None
Description
Hi Team,
BMP used to have a more custom Salesforce integration with us where we wrote back to a custom object. We’ve reverted back to writing to the standard Contact Object, but I suspect we forgot to create a container field on that object for the MG model score, so it may not currently get written back.
I checked the account field mappings and did not see a model score field. Can you confirm I am not missing anything and ensure we have created that field on the contact object schema so our scores can get written back again?
Thanks!
Marissa
Triage Comments
Triage: Set to Medium priority — this is a Salesforce writeback schema configuration issue where the Major Gift model score field is missing from the Contact Object for BMP (#1306). While scores are not being written back, there is no active system failure and the fix is a targeted schema/field mapping correction.
Jira Ticket: ECSTAKE2-16
Priority: Medium
Components: None
Description
Hi Team,
BMP used to have a more custom Salesforce integration with us where we wrote back to a custom object. We’ve reverted back to writing to the standard Contact Object, but I suspect we forgot to create a container field on that object for the MG model score, so it may not currently get written back.
I checked the account field mappings and did not see a model score field. Can you confirm I am not missing anything and ensure we have created that field on the contact object schema so our scores can get written back again?
Thanks!
Marissa
Triage Comments
Triage: Set to Medium priority — this is a Salesforce writeback schema configuration issue where the Major Gift model score field is missing from the Contact Object for BMP (#1306). While scores are not being written back, there is no active system failure and the fix is a targeted schema/field mapping correction.