11/08/2012
* Service module
* Unique Case # and fields for nature of request and service status
* Generate a custom Web Form to let contacts request a new service case
* Automatic response email with case # when a contact makes a service request
* Improved import tools
* More robust global import
* Customizable import for contacts (you can now import data in almost any
format, and can manually map the columns to X2CRM fields.
* CKEditor has replaced TinyEditor as the docs and email editor.
* Images can now be dragged directly into the editor from the Media widget
* You can upload images from within the editor
* Numerous bug fixes
* You can now upgrade to the Professional Edition (on the admin page)
* Emails sent using the inline email form now detects when the user opens it
(like campaigns do)