Cloud Platform: Configurable heartbeat timeout per connection/slow sync notification

[Juan (jnr0790)]

Some users have some timing constraints and would prefer a sync to fail and alert them if it takes longer than x minutes.

A configurable heartbeat timeout option or a notification that triggers after x mins on a given connection should solve this.

[Airbyte Support Bot (airbyte-support-bot)]

Hi Juan (@jnr0790), thank you for this feature suggestion!

A configurable heartbeat timeout (or a slow-sync notification threshold) per connection would be a useful addition for users with strict timing constraints. We've escalated this to our platform team for evaluation.

In the meantime, if you're on Airbyte Cloud you can set up webhook notifications for sync failures — though that doesn't currently cover duration-based alerts, it may help with some alerting needs.

We'll update this thread once the team has reviewed the request.

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[Airbyte Support Bot (airbyte-support-bot)]

This has been escalated to our internal team for evaluation: https://github.com/airbytehq/oncall/issues/13028