Agentic PDLC 1 · Triage bench: what kind of statement is this?

[akash-coded]

Triage bench: what kind of statement is this?

Exercise 1 · 8 minutes

Three short parts. Every answer is a letter or a tick.

Part 1 · Label the inbox

Write P for a problem, S for a solution in disguise, or J for a complete job statement.

#	Statement	P, S or J
1	Ops needs a dashboard showing every offloaded shipment.
2	Offload events sit in load planning for up to nine hours before the booking record shows them.
3	When a shipment is offloaded and I hear it from my own customer, I want to know at once with the options, so I can decide whether to wait or re-route.
4	We should add a resolution agent, because a competitor announced one.
5	Forwarders make three calls to the ops desk for every exception.

A job statement names the situation, the motivation and what the person must be able to decide. Drop any clause and it is no longer one.

Part 2 · Read the chain, find the missing factor

400,000 shipments  x  4.0% irregular  x  [ ? ]  x  $14 per touch  =  $168,000 per month

2.1 Which value belongs in the box marked with a question mark?

(a) 40% (b) 60% (c) 75% (d) 90%

2.2 Which of these is the rate you would commit to in the value event?

(a) 12,000 touches a month
(b) 30 touches per 1,000 shipments
(c) $168,000 a month
(d) 4.0% irregularity rate

Part 3 · Read the tree, find the lever

Manual ops minutes per month
  = A Shipments 400,000
  x B P(irregularity) 4.0%
  x C P(no rule resolves it) 75%
  x D Minutes per touch 20

3.1 Which node is the one a product manager can actually move?

(A) Shipments (B) P(irregularity) (C) P(no rule resolves it) (D) Minutes per touch

3.2 True or false. Because the tree multiplies, a 25 percent cut at any single node reduces manual touches by the same amount, which is why the choice of node is about what you can move rather than which number looks largest.

[Shijith-hub]

C