clearkey CryptoException: Operation not supported in this configuration: ERROR_DRM_CANNOT_HANDLE

[360060316]

Version

Media3 1.8.0

More version details

No response

Devices that reproduce the issue

xiaomi 11p

Devices that do not reproduce the issue

No response

Reproducible in the demo app?

Yes

Reproduction steps

play

Expected result

fix

Actual result

playerFailed [eventTime=3.31, mediaPos=292.00, window=0, period=0, errorCode=ERROR_CODE_DRM_SYSTEM_ERROR (Ask Gemini)
androidx.media3.exoplayer.ExoPlaybackException: MediaCodecAudioRenderer error, index=4, format=Format(TS-49410_5_audio_SD_DRM-1, null, audio/mp4, audio/mp4a-latm, mp4a.40.2, 129000, hi, [-1, -1, -1.0, null], [2, 48000]), format_supported=YES
at androidx.media3.exoplayer.BaseRenderer.createRendererException(BaseRenderer.java:545)
at androidx.media3.exoplayer.BaseRenderer.createRendererException(BaseRenderer.java:514)
at androidx.media3.exoplayer.mediacodec.MediaCodecRenderer.render(MediaCodecRenderer.java:910)
at androidx.media3.exoplayer.RendererHolder.render(RendererHolder.java:391)
at androidx.media3.exoplayer.ExoPlayerImplInternal.doSomeWork(ExoPlayerImplInternal.java:1367)
at androidx.media3.exoplayer.ExoPlayerImplInternal.handleMessage(ExoPlayerImplInternal.java:697)
at android.os.Handler.dispatchMessage(Handler.java:102)
at android.os.Looper.loopOnce(Looper.java:222)
at android.os.Looper.loop(Looper.java:314)
at android.os.HandlerThread.run(HandlerThread.java:67)
Caused by: android.media.MediaCodec$CryptoException: Operation not supported in this configuration: ERROR_DRM_CANNOT_HANDLE
cdm err: 0, oem err: 0, ctx: 0
============================== Beginning of DRM Plugin Log ==============================
11-25 23:08:55.978 I found instance=clearkey version=android.hardware.drm@1.3::IDrmFactory
11-25 23:08:55.978 I found instance=wfdhdcp version=android.hardware.drm@1.3::IDrmFactory
11-25 23:08:55.978 I found instance=widevine version=android.hardware.drm@1.3::IDrmFactory
11-25 23:08:57.974 W Cannot cast android.hardware.drm@1.0::IDrmPlugin obj to android.hardware.drm@1.4::IDrmPlugin plugin
11-25 23:08:58.298 W Cannot cast android.hardware.drm@1.0::ICryptoPlugin obj to android.hardware.drm@1.4::ICryptoPlugin plugin
============================== End of DRM Plugin Log ==============================
at android.media.MediaCodec.native_queueSecureInputBuffer(Native Method)
at android.media.MediaCodec.queueSecureInputBuffer(MediaCodec.java:3114)
at androidx.media3.exoplayer.mediacodec.AsynchronousMediaCodecBufferEnqueuer.doQueueSecureInputBuffer(AsynchronousMediaCodecBufferEnqueuer.java:233)
at androidx.media3.exoplayer.mediacodec.AsynchronousMediaCodecBufferEnqueuer.doHandleMessage(AsynchronousMediaCodecBufferEnqueuer.java:194)
at androidx.media3.exoplayer.mediacodec.AsynchronousMediaCodecBufferEnqueuer.access$000(AsynchronousMediaCodecBufferEnqueuer.java:45)
at androidx.media3.exoplayer.mediacodec.AsynchronousMediaCodecBufferEnqueuer$1.handleMessage(AsynchronousMediaCodecBufferEnqueuer.java:91)
at android.os.Handler.dispatchMessage(Handler.java:106)
... 3 more
]

Media

https://sundirectgo-live.pc.cdn.bitgravity.com/svchd14/dth.mpd

49872704f9eb73fd6c124d0290fcedad:885500e2cbd6d57603567fe7262046d2
Need Indian network

Bug Report

• You will email the zip file produced by adb bugreport to android-media-github@google.com after filing this issue.

[icbaker]

Please provide the code you're using to configure ExoPlayer for this clearkey playback.

Please note the points in #777 (comment) about how to encode the key and key ID into the JSON response.

[360060316]

Please provide the code you're using to configure ExoPlayer for this clearkey playback.

Please note the points in #777 (comment) about how to encode the key and key ID into the JSON response.

Do you need this {"keys":[{"kty":"oct","kid":"SYcnBPnrc_1sEk0CkPztrQ","k":"iFUA4svW1XYDVn_nJiBG0g"}],"type":"temporary"}

[360060316]

https://sundirectgo-live.pc.cdn.bitgravity.com/svchd3/dth.mpd {"keys":[{"kty":"oct","kid":"4lNBSlejI7b9DS2LktUznw","k":"8z4QwRWw66k0CseXExYd7Q"}],"type":"temporary"}

[icbaker]

In your MPD files I see you include pssh boxes for the widevine and playready <ContentProtection> nodes, but there is no clearkey node (I would expect it to have schemeIdUri="urn:uuid:e2719d58-a985-b3c9-781a-b030af78d30e").

I didn't see a pssh box in an init segment from your stream, nor from a media chunk either.

I'm not convinced this DASH stream has the correct clearkey info in the right places to be playable.

[360060316]

In your MPD files I see you include pssh boxes for the widevine and playready <ContentProtection> nodes, but there is no clearkey node (I would expect it to have schemeIdUri="urn:uuid:e2719d58-a985-b3c9-781a-b030af78d30e").

I didn't see a pssh box in an init segment from your stream, nor from a media chunk either.

I'm not convinced this DASH stream has the correct clearkey info in the right places to be playable.

Can I manually specify it, The web player can play