API Evangelist profile of Fountain — an AI-powered frontline workforce platform that helps high-volume employers source, screen, hire, onboard, schedule, and retain hourly workers across QSR, retail, logistics, hospitality, healthcare, manufacturing, grocery, and franchise operations.
Fountain's integrated suite spans an ATS, candidate CRM, agentic sourcing (Source), digital onboarding with background-check and document workflows, shift and scheduling for active workers, and an orchestration layer (Cue) that automates workflows across products. Three AI agents — Anna (recruiter screening), Emma (24/7 candidate support), and Sam (employee engagement) — sit across the funnel and the post-hire workforce.
Fountain exposes a versioned REST API at developer.fountain.com, with a machine-readable index at developer.fountain.com/llms.txt.
- Hire API v2 — applicants, funnels/openings, stages, calendar slots, labels, locations, hiring goals, custom exports, webhooks, custom integrations.
- Worker API — post-hire worker profiles, employment records, document submissions, I-9 verification, attendance, shifts, demands, allowances, breaks, holidays, audience and workforce management, brand management.
API requests authenticate via the X-ACCESS-TOKEN header using tenant API keys created under Developer Settings, or via OAuth 2.0 against the shared service hire base URL (https://services.fountain.com/api/servicehire/v2) for partner integrations.
- Website: https://www.fountain.com
- Developer portal: https://developer.fountain.com/
- API reference: https://developer.fountain.com/reference/overview
- Partner portal: https://partners.fountain.com
- Status page: https://status.fountain.com/
- Trust center: https://trust.fountain.com/
- Support: https://support.fountain.com/en/
Profiled by Kin Lane, API Evangelist.