Possible to edit ServiceDesk comments?

[p-doyle]

I'm interested in using this library in combination with a webhook to remove email signatures from comments made to a service desk ticket. When the webhook triggers after a comment is made, or when using this library's ServiceDesk.get_request_comment_by_id(), the body of the comment is returned as just a string, i.e. 'body': 'Hello,\n\nYeah, if you recall when you asked me on May 5, '

Although not part of the library, the Atlassian REST API has a PUT route for updating comments, /rest/api/3/issue/<issue-id>/comment/<comment-id>, however it seems to require a format like the below, with multiple sections depending on the content type and other formatting:

{"body":{"version":1,"type":"doc","content":[{"type":"paragraph","content":[{"type":"text","text":"Hello,"}]},{"type":"paragraph","content":[{"type":"text","text":"Yeah, if you recall when you asked me on May 5, "}},"properties":[{"key":"sd.public.comment","value":{"internal":True}}]}))

Is it possible to get the comments in a format like the above, so that they can be manipulated and then updated? Or, better yet, is there a way to update comments with just the body string?

Thanks.

[gonchik]

Hi!
as I see that's concept of Service desk, you can't change.
only you can change as agent.
as Agent of course you can adjust by method issue_edit_comment