Cannot install packages (ETIMEDOUT) tried various fixes and keep getting "atom command not found" in CL. Not in path either.

[TheProjectMarch]

Hello,

preface: I'm horribly new to this whole world of command lines, prompts and consoles... I've read other threads and some things just flew right over my head. I followed along and tried as much as I could but to no avail.
thread 1: Issue #4902
thread 2: Issue #11164

Description

cannot install packages nor themes. I try and it continuously times out and when I try various things (as far as I understand them) in the terminal, I get bupkis.

I installed atom today.

• version: 1.6.2
• OS: Win7 64bit
• terminals: Cygwin, Git Bash

Expected behavior:

I expect packages to be installed, themes to be installed, and for my terminal to recognize that atom is a thing.

Actual behavior:

I tried installing both packages as well as a theme or two. Keep getting this error.

Installing “atom-monokai@0.10.1” failed.Hide output…
Unable to download https://www.atom.io/api/packages/atom-monokai/versions/0.10.1/tarball: connect ETIMEDOUT

output from console

Installing theme atom-monokai failed Error: Installing “atom-monokai@0.10.1” failed.
    at C:\Users\Trading\AppData\Local\atom\app-1.6.2\resources\app.asar\node_modules\settings-view\lib\package-manager.js:457:21
    at exit (C:\Users\Trading\AppData\Local\atom\app-1.6.2\resources\app.asar\node_modules\settings-view\lib\package-manager.js:73:16)
    at triggerExitCallback (C:\Users\Trading\AppData\Local\atom\app-1.6.2\resources\app.asar\src\buffered-process.js:213:47)
    at ChildProcess.<anonymous> (C:\Users\Trading\AppData\Local\atom\app-1.6.2\resources\app.asar\src\buffered-process.js:235:18)
    at emitTwo (events.js:87:13)
    at ChildProcess.emit (events.js:172:7)
    at Process.ChildProcess._handle.onexit (internal/child_process.js:200:12) Unable to download https://www.atom.io/api/packages/atom-monokai/versions/0.10.1/tarball: connect ETIMEDOUT

upon reading those other threads I tried several things including

• using apm directly
• checking the version
• just opening atom
• which atom

Here are the results

$ apm install atom-monokai
bash: apm: command not found

$ atom --version
bash: atom: command not found

$ atom.cmd --version
bash: atom.cmd: command not found

$ which atom.exe
which: no atom.exe in etc...etc...

Versions

"You can get this information from executing atom --version and apm --version at the command line. "

No... I in fact cannot do such miraculous things.

Conclusion

HAAALP.

My apologies in advance for being a problem child that doesn't know all about environment variables and bash and shells to the point y'all do. It seems I'm gonna need me some hand holding.

[damieng]

Do these commands work fine from a regular Windows shell such as Command Prompt or PowerShell?

[wasifhossain]

those commands seem to work if I set the environment variable with 2 explicit directories;

• C:\Users\AppData\Local\atom\app-1.6.2
• C:\Users\AppData\Local\atom\app-1.6.2\resources\cli

output:

$ atom --version
1.6.2

$ atom.cmd --version
1.6.2

$ which atom.exe
/c/Users/<username>/AppData/Local/atom/app-1.6.2/atom.exe

[damieng]

Do you have the folder C:\Users\AppData\Local\atom\bin ? It should contain four files;

• atom
• atom.cmd
• apm
• apm.cmd

[wasifhossain]

No. I don't have any such folder bin under atom directory. Rather I have those files allocated in different folders:

C:\Users\AppData\Local\atom\app-1.6.2\resources\app\apm\bin
 - apm
 - apm.cmd

C:\Users\AppData\Local\atom\app-1.6.2\resources\cli
 - apm.cmd
 - apm.sh
 - atom.cmd
 - atom.js
 - atom.sh

[damieng]

The bin folder is normally the one added to the path and the commands in there just act as stubs for the ones in the app-1.x.y\resources\cli folder.

This isn't the first report we've seen about these bin files missing - going to investigate why they aren't there.

[wasifhossain]

@damieng I have just triggered a pull request by updating the atom installation section for windows in the flight manual.

[damieng]

Grouping the various 'bin' folder, contents and path missing issues into #11450

[lock]

This issue has been automatically locked since there has not been any recent activity after it was closed. If you can still reproduce this issue in Safe Mode then please open a new issue and fill out the entire issue template to ensure that we have enough information to address your issue. Thanks!