add ticket option object

docs/api_reference.rst

@@ -23,6 +23,11 @@ Aggregated Models
    :undoc-members:
    :show-inheritance:
 
+.. autoclass:: TicketMarkdownOptions
+   :members:
+   :undoc-members:
+   :show-inheritance:
+
 Common Reference Models
 -----------------------
 

docs/user_guide.rst

@@ -697,6 +697,74 @@ Example output::
    ## Documents
    - diagnostic.txt
 
+Customising the Markdown output
+^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
+
+Pass a :class:`TicketMarkdownOptions` instance to select which sections
+and metadata fields appear in the output. All flags default to ``True``
+so the default call reproduces the full transcript shown above.
+
++-------------------------------+----------------------------------------------+
+| Flag                          | Controls                                     |
++===============================+==============================================+
+| ``include_description``       | ``## Description`` section                   |
++-------------------------------+----------------------------------------------+
+| ``include_followups``         | Followup entries in ``## Timeline``          |
++-------------------------------+----------------------------------------------+
+| ``include_tasks``             | Task entries in ``## Timeline``              |
++-------------------------------+----------------------------------------------+
+| ``include_solutions``         | Solution entries in ``## Timeline``          |
++-------------------------------+----------------------------------------------+
+| ``include_documents``         | ``## Documents`` section                     |
++-------------------------------+----------------------------------------------+
+| ``show_status``               | ``Status`` in the ticket subtitle            |
++-------------------------------+----------------------------------------------+
+| ``show_requester``            | ``Requester`` in the ticket subtitle         |
++-------------------------------+----------------------------------------------+
+| ``show_editor``               | ``Last edited by`` in the ticket subtitle    |
++-------------------------------+----------------------------------------------+
+| ``show_dates``                | All ticket-level date fields                 |
++-------------------------------+----------------------------------------------+
+| ``show_event_author``         | ``Created by`` in event subtitles            |
++-------------------------------+----------------------------------------------+
+| ``show_event_editor``         | ``Last edited by`` in event subtitles        |
++-------------------------------+----------------------------------------------+
+| ``show_event_dates``          | All date fields in event subtitles           |
++-------------------------------+----------------------------------------------+
+| ``show_event_state``          | ``State`` in event subtitles                 |
++-------------------------------+----------------------------------------------+
+| ``show_event_status``         | ``Status`` in event subtitles                |
++-------------------------------+----------------------------------------------+
+| ``show_duration``             | ``Duration`` in task subtitles               |
++-------------------------------+----------------------------------------------+
+| ``show_technician``           | ``Technician`` / ``Technician group``        |
++-------------------------------+----------------------------------------------+
+| ``show_approver``             | ``Approver`` in solution subtitles           |
++-------------------------------+----------------------------------------------+
+
+Example — description and timeline only, no metadata fields:
+
+.. code-block:: python
+
+   from glpi_python_client import TicketMarkdownOptions
+
+   opts = TicketMarkdownOptions(
+       include_documents=False,
+       show_status=False,
+       show_requester=False,
+       show_editor=False,
+       show_dates=False,
+       show_event_author=False,
+       show_event_editor=False,
+       show_event_dates=False,
+       show_event_state=False,
+       show_event_status=False,
+       show_duration=False,
+       show_technician=False,
+       show_approver=False,
+   )
+   print(bundle.to_markdown(opts))
+
 Reporting helpers
 ~~~~~~~~~~~~~~~~~
 

glpi_python_client/__init__.py

@@ -62,6 +62,7 @@
     PostTicketTask,
     PostTimelineDocument,
     PostUser,
+    TicketMarkdownOptions,
 )
 
 __version__ = "0.2.1"
@@ -121,5 +122,6 @@
     "PostTicketTask",
     "PostTimelineDocument",
     "PostUser",
+    "TicketMarkdownOptions",
     "__version__",
 ]

glpi_python_client/models/__init__.py

@@ -80,7 +80,10 @@
     PatchDocument,
     PostDocument,
 )
-from glpi_python_client.models.custom_schema import GlpiTicketContext
+from glpi_python_client.models.custom_schema import (
+    GlpiTicketContext,
+    TicketMarkdownOptions,
+)
 
 __all__ = [
     "DeleteDocument",
@@ -136,4 +139,5 @@
     "PostTicketTask",
     "PostTimelineDocument",
     "PostUser",
+    "TicketMarkdownOptions",
 ]

glpi_python_client/models/custom_schema/__init__.py

@@ -8,6 +8,7 @@
 
 from glpi_python_client.models.custom_schema._ticket_context import (
     GlpiTicketContext,
+    TicketMarkdownOptions,
 )
 
-__all__ = ["GlpiTicketContext"]
+__all__ = ["GlpiTicketContext", "TicketMarkdownOptions"]

glpi_python_client/models/custom_schema/_ticket_context.py

@@ -8,6 +8,7 @@
 
 from __future__ import annotations
 
+from dataclasses import dataclass, field
 from datetime import datetime
 from enum import Enum
 from typing import Any
@@ -90,6 +91,73 @@ def _subtitle_line(*parts: tuple[str, object | None]) -> str | None:
     return f"> {' | '.join(rendered_parts)}"
 
 
+@dataclass
+class TicketMarkdownOptions:
+    """Options controlling which sections and fields appear in the Markdown export.
+
+    All flags default to ``True`` so that a bare ``to_markdown()`` call
+    reproduces the original full output.
+
+    Parameters
+    ----------
+    include_description : bool
+        Emit the ``## Description`` section with the ticket body.
+    include_followups : bool
+        Include followup entries in the ``## Timeline`` section.
+    include_tasks : bool
+        Include task entries in the ``## Timeline`` section.
+    include_solutions : bool
+        Include solution entries in the ``## Timeline`` section.
+    include_documents : bool
+        Append the ``## Documents`` section with linked file references.
+    show_status : bool
+        Emit the ``Status`` field in the ticket subtitle line.
+    show_requester : bool
+        Emit the ``Requester`` field in the ticket subtitle line.
+    show_editor : bool
+        Emit the ``Last edited by`` field in the ticket subtitle line.
+    show_dates : bool
+        Emit all ticket-level date fields (created, updated, resolved,
+        closed) in the ticket subtitle line.
+    show_event_author : bool
+        Emit the ``Created by`` field in timeline-entry subtitle lines.
+    show_event_editor : bool
+        Emit the ``Last edited by`` field in timeline-entry subtitle lines.
+    show_event_dates : bool
+        Emit date fields (created, updated, scheduled, planned start/end,
+        approved) in timeline-entry subtitle lines.
+    show_event_state : bool
+        Emit the ``State`` field in timeline-entry subtitle lines.
+    show_event_status : bool
+        Emit the ``Status`` field in timeline-entry subtitle lines.
+    show_duration : bool
+        Emit the ``Duration`` field in task subtitle lines.
+    show_technician : bool
+        Emit the ``Technician`` and ``Technician group`` fields in task
+        subtitle lines.
+    show_approver : bool
+        Emit the ``Approver`` field in solution subtitle lines.
+    """
+
+    include_description: bool = field(default=True)
+    include_followups: bool = field(default=True)
+    include_tasks: bool = field(default=True)
+    include_solutions: bool = field(default=True)
+    include_documents: bool = field(default=True)
+    show_status: bool = field(default=True)
+    show_requester: bool = field(default=True)
+    show_editor: bool = field(default=True)
+    show_dates: bool = field(default=True)
+    show_event_author: bool = field(default=True)
+    show_event_editor: bool = field(default=True)
+    show_event_dates: bool = field(default=True)
+    show_event_state: bool = field(default=True)
+    show_event_status: bool = field(default=True)
+    show_duration: bool = field(default=True)
+    show_technician: bool = field(default=True)
+    show_approver: bool = field(default=True)
+
+
 def _event_sort_key(event: Any) -> datetime:
     """Compute the sort key used to order timeline events for rendering.
 
@@ -126,7 +194,10 @@ class GlpiTicketContext(GlpiModel):
     solutions: list[GetSolution] = Field(default_factory=list)
     documents: list[GetTimelineDocument] = Field(default_factory=list)
 
-    def to_markdown(self) -> str:
+    def to_markdown(
+        self,
+        options: TicketMarkdownOptions | None = None,
+    ) -> str:
         """Render the ticket and its timeline as one Markdown transcript.
 
         The rendering starts with the ticket title, then a compact
@@ -140,6 +211,14 @@ def to_markdown(self) -> str:
         dedicated section because the document-link payload does not
         expose the same authoring metadata.
 
+        Parameters
+        ----------
+        options : TicketMarkdownOptions, optional
+            Controls which sections and metadata fields are included in
+            the output. When *None* (the default) a fresh
+            :class:`TicketMarkdownOptions` is used, which enables all
+            sections and fields.
+
         Returns
         -------
         str
@@ -148,6 +227,8 @@ def to_markdown(self) -> str:
             never ends with trailing whitespace.
         """
 
+        opts = options if options is not None else TicketMarkdownOptions()
+
         lines: list[str] = []
         ticket = self.ticket
         ticket_label = ticket.name or "(unnamed ticket)"
@@ -156,28 +237,37 @@ def to_markdown(self) -> str:
         else:
             lines.append(f"# Ticket \u2014 {ticket_label}")
 
-        ticket_subtitle = _subtitle_line(
-            ("Status", ticket.status),
-            ("Requester", ticket.user_recipient),
-            ("Last edited by", ticket.user_editor),
-            ("Created at", ticket.date_creation),
-            ("Updated at", ticket.date_mod),
-            ("Resolved at", ticket.date_solve),
-            ("Closed at", ticket.date_close),
-        )
+        ticket_subtitle_parts: list[tuple[str, object | None]] = []
+        if opts.show_status:
+            ticket_subtitle_parts.append(("Status", ticket.status))
+        if opts.show_requester:
+            ticket_subtitle_parts.append(("Requester", ticket.user_recipient))
+        if opts.show_editor:
+            ticket_subtitle_parts.append(("Last edited by", ticket.user_editor))
+        if opts.show_dates:
+            ticket_subtitle_parts += [
+                ("Created at", ticket.date_creation),
+                ("Updated at", ticket.date_mod),
+                ("Resolved at", ticket.date_solve),
+                ("Closed at", ticket.date_close),
+            ]
+        ticket_subtitle = _subtitle_line(*ticket_subtitle_parts)
         if ticket_subtitle is not None:
             lines.append(ticket_subtitle)
 
-        if ticket.content:
+        if opts.include_description and ticket.content:
             lines.append("")
             lines.append("## Description")
             lines.append("")
             lines.append(ticket.content)
 
         events: list[tuple[str, Any]] = []
-        events.extend(("Followup", item) for item in self.followups)
-        events.extend(("Task", item) for item in self.tasks)
-        events.extend(("Solution", item) for item in self.solutions)
+        if opts.include_followups:
+            events.extend(("Followup", item) for item in self.followups)
+        if opts.include_tasks:
+            events.extend(("Task", item) for item in self.tasks)
+        if opts.include_solutions:
+            events.extend(("Solution", item) for item in self.solutions)
         events.sort(key=lambda pair: _event_sort_key(pair[1]))
 
         if events:
@@ -192,29 +282,43 @@ def to_markdown(self) -> str:
             lines.append("")
             lines.append(heading)
 
-            event_subtitle = _subtitle_line(
-                ("Created by", getattr(event, "user", None)),
-                ("Last edited by", getattr(event, "user_editor", None)),
-                ("Created at", getattr(event, "date_creation", None)),
-                ("Updated at", getattr(event, "date_mod", None)),
-                ("Scheduled for", getattr(event, "date", None)),
-                ("Planned start", getattr(event, "planned_begin", None)),
-                ("Planned end", getattr(event, "planned_end", None)),
-                ("Approved at", getattr(event, "date_approval", None)),
-                ("State", getattr(event, "state", None)),
-                ("Status", getattr(event, "status", None)),
-                (
-                    "Duration",
-                    (
-                        f"{duration}s"
-                        if (duration := getattr(event, "duration", None)) is not None
-                        else None
-                    ),
-                ),
-                ("Technician", getattr(event, "user_tech", None)),
-                ("Technician group", getattr(event, "group_tech", None)),
-                ("Approver", getattr(event, "approver", None)),
-            )
+            event_subtitle_parts: list[tuple[str, object | None]] = []
+            if opts.show_event_author:
+                event_subtitle_parts.append(
+                    ("Created by", getattr(event, "user", None))
+                )
+            if opts.show_event_editor:
+                event_subtitle_parts.append(
+                    ("Last edited by", getattr(event, "user_editor", None))
+                )
+            if opts.show_event_dates:
+                event_subtitle_parts += [
+                    ("Created at", getattr(event, "date_creation", None)),
+                    ("Updated at", getattr(event, "date_mod", None)),
+                    ("Scheduled for", getattr(event, "date", None)),
+                    ("Planned start", getattr(event, "planned_begin", None)),
+                    ("Planned end", getattr(event, "planned_end", None)),
+                    ("Approved at", getattr(event, "date_approval", None)),
+                ]
+            if opts.show_event_state:
+                event_subtitle_parts.append(("State", getattr(event, "state", None)))
+            if opts.show_event_status:
+                event_subtitle_parts.append(("Status", getattr(event, "status", None)))
+            if opts.show_duration:
+                duration = getattr(event, "duration", None)
+                event_subtitle_parts.append(
+                    ("Duration", f"{duration}s" if duration is not None else None)
+                )
+            if opts.show_technician:
+                event_subtitle_parts += [
+                    ("Technician", getattr(event, "user_tech", None)),
+                    ("Technician group", getattr(event, "group_tech", None)),
+                ]
+            if opts.show_approver:
+                event_subtitle_parts.append(
+                    ("Approver", getattr(event, "approver", None))
+                )
+            event_subtitle = _subtitle_line(*event_subtitle_parts)
             if event_subtitle is not None:
                 lines.append(event_subtitle)
 
@@ -223,7 +327,7 @@ def to_markdown(self) -> str:
                 lines.append("")
                 lines.append(content)
 
-        if self.documents:
+        if opts.include_documents and self.documents:
             lines.append("")
             lines.append("## Documents")
             for document in self.documents:
@@ -236,4 +340,4 @@ def to_markdown(self) -> str:
         return "\n".join(lines).rstrip()
 
 
-__all__ = ["GlpiTicketContext"]
+__all__ = ["GlpiTicketContext", "TicketMarkdownOptions"]