Auto-fill Service Disabling Periodically

[suuoh]

I've been using the Android app for several months now. In the recent few months, I noticed that the Auto-Fill Service notification does not always pop up when it usually should.

In every instance, the bitwarden app detects that the Accessibility services status is disabled. When I open the Accessibility settings, it always reports bitwarden as "On". I normally just turn it off and then switch it on again, and it fixes it immediately. Any ideas?

In the meantime, I have set it so that the notification always persists to see if it helps.

[kspearrin]

I think @Primokorn had some problems with this in the past and was able to figure out a workaround.

[walrus543]

Actually I have another issue with the Accessibility service and there's no workaround AFAIK.

[suuoh]

That is unfortunate. Without the Bitwarden notification, it is really cumbersome to have to navigate between apps and copy and paste things. I wonder if other password managers have this issue on Android.

[kriswilk]

FYI, I have just experienced the same symptoms as @suuoh a couple of times today. I've been doing a bunch of cleaning up of my imported logins from LastPass and noticed more than once that as I browsed/tested some links I had no auto fill notification. Bitwarden thought the accessibility service was off but when checked, it was on.

Toggling the service got it working each time.

I will follow up after some more typical usage...

[dougmaitelli]

I have the same issue, the service disables itself multiple times a day. It is extremely annoying. But I only started having this issue after changing my device from a pixel to a Huawei mate 20

[kspearrin]

Try disabling battery optimization for Bitwarden under Android Settings. Someone told me that fixed it before.

[alexks02]

The same issue. Battery optimization for BitWarden is disabled.
Xiaomi Mi6, Android 8, MIUI 10.2

[kwaredk]

I just got the same issue :-O It keeps turning of in the Accessibility settings :-( It is happening so often, I'm thinking about moving back to Google Chrome password manager...
Please fix it :-)

[ryanpcmcquen]

Same issue here, Unihertz Atom on Android 9.

Even with Bitwarden battery optimization off and accessibility battery optimzation off and the Bitwarden app kept running, the accessibility still turns off. Or Bitwarden thinks it is off. It makes logging into anything a several step process. Anyone find anything??

[Stephan-P]

Depending the brand of phone, OEM battery optmization services may be active closing down apps and services at will. This can include Whatsapp and Bitwarden Accessibility services.

In my case (Nokia 3.1, Android 9) I had to use adb (Android debugging bridge) and the MacroDroid app to hack my way into permanently disabling com.evenwell.powersaving.g3 and duraspeed.
(https://community.phones.nokia.com/discussion/48121/stop-phone-from-killing-apps)

Sarcasm: That's Android for you

[jef]

Same issue here, Unihertz Atom on Android 9.

Even with Bitwarden battery optimization off and accessibility battery optimzation off and the Bitwarden app kept running, the accessibility still turns off. Or Bitwarden thinks it is off. It makes logging into anything a several step process. Anyone find anything??

Funny, because the Unihertz community is quite small (pun intended) and it's been happening on my Jelly 2! Bitwarden doesn't even seem to have battery optimization; although I do see other apps that have it on.

[ryanpcmcquen]

I remember it was some system app or thing that I had to disable and I think it eventually worked somewhat reliably. I wish I could remember but I don't use that phone anymore.

[jef]

Well that's reassuring. I'll go back to it again at some point and take a look. Thanks for the response!

[SODDINGIT]

over 3 years later and this still happens on my SO's Huawei. I cannot always be there to enable it again so this makes me not want to use Bitwarden anymore.