Randomly crashing on launch (iOS, self-hosted Bitwarden)

[Umiamz]

Steps To Reproduce

1. Launch app on iPhone or iPad
2. As soon as Face ID authentication completes, app crashes
3. Launch app a second time
4. App runs correctly

Expected Result

App launches without crashing.

Actual Result

App randomly crashes after Face ID authentication but runs correctly upon second launch.

Screenshots or Videos

No response

Additional Context

Bitwarden is self-hosted and up to date (24.02)

Operating System

iOS

Operating System Version

17.3.1

Device

iPhone 15 Pro Max and iPad Pro M2

Build Version

2024.2.0 (6100)

Beta

• Using a pre-release version of the application.

[Umiamz]

Just to add that I’ve uninstalled the app, rebooted iPhone and iPad, then installed the app again but it hasn’t helped.

[Umiamz]

I think this is related to Face ID. Having disabled it and used master password or PIN, I haven’t experienced any more crashes on launch.

[Adedamola-Aina]

Hi @Umiamz

Thank you for informing us about the issue not occurring again.

We use GitHub issues as a place to track bugs and other development-related issues. If your issue persists, please write us back using our “Contact Support” form located on our Help Center (https://bitwarden.com/help/).

You can include a link to this issue in the message content.

The issue here will be closed.

Thanks!