Bitwarden loads the vault infinitey

[Ehab-d]

Bitwarden Beta

• I'm using the new native Bitwarden Beta app and I'm aware that legacy .NET app bugs should be reported in bitwarden/mobile

Steps To Reproduce

1. Go to the menu
2. Click on Lock
3. Unlock the vault

Expected Result

The vault content should load normally.

Actual Result

Bitwarden loads the vault infinitely.

Screenshots or Videos

Record_2024-10-31-08-07-01.mp4

Additional Context

• Autofill also cannot be done because this behavior occurs when selecting an account from the autofill menu.

• The vault is not loaded unless I press Sync manually.

Build Version

v2024.10.2 (19397)

Environment Details

• OPPO A15
• Android 10

Issue Tracking Info

• I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[bitwarden-bot]

Thank you for your report! We've added this to our internal board for review.
ID: PM-14338

[daniellbw]

Hi there,

I attempted to reproduce your issue and was unable to do so. I think your error could have its origin in a misconfiguration.

Please try reinstalling the Bitwarden app by following the below steps:

• Uninstall the Bitwarden client
• Restart the device (perform a full power cycle, shutting the device down completely and then restarting it)
• Reinstall Bitwarden from the Play Store

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/).

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

[Aer3x]

same here, keeps loading on android.
latest update

[Ehab-d]

same here, keeps loading on android. latest update

They were unable to reproduce the issue, so they rejected its existence in the first place and closed the issue -_-

[IamSingh01]

+1. Facing the same issue from past 3-4 updates

[fessmm]

See #4214

[dfunkt]

This is the original issue for the problem mentioned above -> #3881