[PM-25532] Clicking autofill still leaves password/username blank

[dg1234567]

Steps To Reproduce

1. Go to any website to sign in
2. Click on autofill with bitwarden
3. Scroll down to login for that website
4. Click on the login

Expected Result

Autofills username and/or password

Actual Result

Leaves the box empty despite multiple tries however every now and then it does work

Screenshots or Videos

No response

Additional Context

No response

Build Version

© Bitwarden Inc. 2015-2025 Version: 2025.8.1 (20670) 📱 samsung SM-S931U 🤖 15@35 📦 prod 🧱 commit: b497156 💻 build source: bitwarden/android/actions/runs/17277676605/attempts/1 🦀 SDK: 1.0.0-2450-9fe3aeda 🌩 Server: 2025.8.1 @ US

What server are you connecting to?

US

Self-host Server Version

No response

Environment Details

Galaxy S25
ONE UI 7

Issue Tracking Info

• I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[bitwarden-bot]

Thank you for your report! We've added this to our internal board for review.
ID: PM-25532

[iamperson347]

Seems to be happening to me quite a bit as well. Interestingly, if the vault is locked and you unlock it, after performing auto fill my inline bitwarden icon still says locked though it isn't.

[dg1234567]

I have mine set to lock immediately. I wonder if it's an issue with the inline keyboard not communicating properly with the vault?> Seems to be happening to me quite a bit as well. Interestingly, if the vault is locked and you unlock it, after performing auto fill my inline bitwarden icon still says locked though it isn't.

[cbbit]

@dg1234567

Hi there!

Thank you for your report. Due to recent changes from the Android team, Chromium browsers now require you to choose between using Chrome/Brave autofill or by using another service (like Bitwarden).

Chromium Browser autofill:

1. Ensure Chrome/Brave and Bitwarden are updated

2. In Bitwarden, visit Settings > Autofill > use Chrome/Brave Autofill integration > Autofill using another service

3. Select the restart Chrome/Brave button

Android Device autofill:

1. In Bitwarden, visit Settings > Autofill > Autofill services > choose Bitwarden as your preferred service for passwords, passkeys, & autofill

2. Choose between inline or popup

Troubleshooting:

If you previously changed any browser autofill feature flags, you may need to reset them now to prevent autofill from breaking with the Chrome autofill framework.

-You may need to disable/re-enable settings

-You may need to uninstall, power cycle your device, and then reinstall the app

https://bitwarden.com/help/auto-fill-android/#set-up-autofill

https://bitwarden.com/help/auto-fill-android-troubleshooting/

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/).

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thanks!

[iamperson347]

I've tried toggling quite a few times previously and the issue sometimes temporarily resolve but come back. I've tried resetting feature flags to default (don't think I had any enabled) and retoggled autofill setting. Will monitor and write support if the issue persists.

[innit86]

Happens a lot to me, too. Sometimes clicking on password first and then username helps to get autofill to work as intended.

[MrSourceUnknown]

@dg1234567

Hi there!

Thank you for your report. Due to recent changes from the Android team, Chromium browsers now require you to choose between using Chrome/Brave autofill or by using another service (like Bitwarden).

Hello @cbbit, why are reports like this being closed as user error??

Even with the new "Use Chrome autofill integration" option properly enabled, making sure there are no conflicting settings and toggling the feature off and on again, the Autofill behavior still stops working constantly.

When this happens the Autofill bar shows, the account selection shows, but tapping the account doesn't populate the username and password fields at all.

The only workaround for this is Force closing either the Bitwarden app or the Browser. After that it immediately starts working again.

This should be Reopened and addressed properly!

[iamperson347]

I entered a support ticket and they stated engineering is aware of the issue... But it definitely feels like the issue shouldn't be closed here.

[Tipoff4317]

They just released the v2025.9.0 that has this changelog:

• Fixed an issue where autofill logins could disappear.