Bitwarden massively degrading Chrome's performance

[quthla]

Ever since I switched from iOS to Android, I'm having huge issues when browsing big websites. It will load to like 75% and then massively stutter until it freezes completely, depending on how big the website is.

I've suspected Bitwarden a long time already, in particular the accessibility service, but turning it off didn't improve the situation. Only after I turned off both services, the autofill and accessibility service, the issue was gone.

OnePlus 6T, Android Pie

This is an example of a website which makes Chrome freeze for me.

[kspearrin]

I was able to reproduce the problem on the link you provided, but it occurs for me even if I have both autofill services disabled.

[quthla]

You must force close Chrome from app settings after disabling both services.

[kspearrin]

Thanks, that worked.

This might be an issue with Chrome itself. I tried LastPass's autofill service and can reproduce the same issue.

I tried the same website with Firefox using Bitwarden Autofill Service and the problem does not occur.

[quthla]

Quite many issues with Chrome apparently. Have you reported any of the issues to the Chrome bugtracker maybe so they can fix or look into them?

[kspearrin]

I opened the issue on Chrome's bug tracker here: https://bugs.chromium.org/p/chromium/issues/detail?id=1014945

[quthla]

That's good news. Let's hope they'll look into it.

And the other issues like autofill stops working until browser restarted etc? I have a 100% safe way to reproduce that within seconds

[kspearrin]

Feel free to open another issue for that.

[quthla]

Here you mean? The issue has already been discussed thoroughly but it's also Chrome's fault

[quthla]

bitwarden/mobile#489 is what I'm talking about

[kspearrin]

@quthla Are there reproducible steps located in that issue for what you are describing? I don't find them. The discussion in that issue turned towards a bug in Chrome that was since resolved.

[quthla]

Are you sure you don't mean the issue with accessiblity service that only read Chrome's app id instead of the site url?

What I mean is that the autofill service randomly stops working until Chrome is restarted.

1. Browse any login page with Chrome
2. Check if the autofill dropdown is showing
3. Open a link in an app which embeds Chrome like Slack for example
4. Go back to Chrome - autofill will not work anymore until restarted

[kspearrin]

Are you sure you don't mean the issue with accessiblity service that only read Chrome's app id instead of the site url?

What I mean is that the autofill service randomly stops working until Chrome is restarted.

1. Browse any login page with Chrome

2. Check if the autofill dropdown is showing

3. Open a link in an app which embeds Chrome like Slack for example

4. Go back to Chrome - autofill will not work anymore until restarted

Could you download LastPass and see if you are able to reproduce the same issue with LastPass's autofill service? I am having trouble getting LastPass to work on my emulator.

[djsmith85]

Hi @quthla, it appears we've not heard from you about this issue in some time. While we are now closing this issue, if it continues to be a problem please feel free to re-open this issue and provide any further information that may be helpful in reproducing the problem or helping you further.