Not able to add new login credentials.

[rohanvitrouthu]

Describe the Bug

I have been trying to add login credentials for a new website but I have not been able to do so for the past few days.

Steps To Reproduce

1. Open Bitwarden app.
2. Tap on '+' button at the bottom-right of the screen.
3. Specify login as the type.
4. Fill all the necessary credentials.
5. Tap on Save once done.

Expected Result

I expected the app to succefully save the login credentials.

Actual Result

Once I tap on 'Save' it keeps loading and it doesn't save the credentials.

Screenshots or Videos

Environment

• Device: Samsung Galaxy J7 Prime
• Operating system: Android 8.1
• Build Version (go to "Settings" → "About" in the app): M1AJQ.G610FDDU1CSK2
• Is this a Beta release? [Y/N]: N

Additional Context

[kspearrin]

Are you using the Bitwarden cloud server or self-hosted?

[rohanvitrouthu]

Hey, I am using Bitwarden cloud server I think because I don't remember configuring anything to self host those credentials.

…

On Thu, 16 Apr, 2020, 7:29 PM Kyle Spearrin, ***@***.***> wrote: Are you using the Bitwarden cloud server or self-hosted? — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <bitwarden/mobile#838 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AKQ6UBDQZ5XTW2VFT4IF2QLRM4FMRANCNFSM4MJSEIXA> .

[kspearrin]

Can you try another network and see if that may be the issue? For example, switch to wifi or a mobile network?

[rohanvitrouthu]

Yes it's working on mobile data.

…

On Thu, 16 Apr, 2020, 7:39 PM Kyle Spearrin, ***@***.***> wrote: Can you try another network and see if that may be the issue? For example, switch to wifi or a mobile network? — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <bitwarden/mobile#838 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AKQ6UBDKWE7AMICDER743J3RM4GSJANCNFSM4MJSEIXA> .

[kspearrin]

Are you able to access bitwarden.com website?

[rohanvitrouthu]

Yes I am able to access the website

…

On Thu, 16 Apr, 2020, 7:44 PM Kyle Spearrin, ***@***.***> wrote: Are you able to access bitwarden.com website? — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <bitwarden/mobile#838 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AKQ6UBCHD5SXJ4LA4TGC5F3RM4HFXANCNFSM4MJSEIXA> .

[kspearrin]

How about https://api.bitwarden.com/alive ?

Also, try reinstalling the app maybe?

[rohanvitrouthu]

Yeah reinstalling the app made the difference. Now I am able to add new login credentials through the app on wi-Fi.

…

On Thu, 16 Apr 2020, 19:48 Kyle Spearrin, ***@***.***> wrote: How about https://api.bitwarden.com/alive ? Also, try reinstalling the app maybe? — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <bitwarden/mobile#838 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AKQ6UBCP2ZX76C7ZVSDFWWTRM4HUJANCNFSM4MJSEIXA> .

[rohanvitrouthu]

Thank you for all the help.

…

On Thu, 16 Apr, 2020, 7:59 PM Kyle Spearrin, ***@***.***> wrote: Closed #838 <bitwarden/mobile#838>. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <bitwarden/mobile#838 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AKQ6UBBN2HU3R4TBY3BQUE3RM4I6JANCNFSM4MJSEIXA> .