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Amy's Lab Notebook

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A.X edited this page Jul 4, 2023 · 18 revisions

[June 5 - June 18]

Meeting Notes

To Do lists

  • read lit review (sent in slack) >> how do you measure things like closeness or empathy
  • review live typing set-up
  • Look into semantic search similarity

Task Updates

Lit review:

  • Effects of Self-Consciousness and Social Anxiety on Self-Disclosure Among Unacquainted Individuals

"Public self-consciousness does not seem to be related to the level at which subjects disclose but rather appears to influence subjects' beliefs about how their partners view them." "It appears that the different subscales of the self-consciousness scale may influence the acquaintance process in rather divergent manners"

  • Can anthropological techniques apply in this case? If certain demographic types may influence interaction patterns?
  • "perception of disclosure" may be an interesting metric to keep track of in long-term communication -does it change it downstream disclosure or personal relationships?
  • "I Hear You, I Feel You"

"We can infer that the specifics of social interaction between a chatbot and its users can affect self-disclosure length. Additionally, length of use (as measured by experiment day) and chatbot variant both might influence the participants’ willingness to disclose their thoughts and feelings to a chatbot.” "However, despite all three groups being told that the chatbot represented a counselor from their local area, sharp inter-group differences emerged in how they perceived its persona" "But I don’t have to care about the chatbot. I can just talk about myself and focus on how I feel." “This implies that the users may assume the chatbot has more intelligence than it actually does, which might lead to users not reaching out to professionals for proper help.”

  • How does they presence of researchers affect the sense of anonymity and, in turn, the willingness of participants to self-disclose
  • Bot disclosure level seemed to have the biggest effects on feelings discussed
  • Are the 3 groups having an effect both in “presenting instructions for how this chat is supposed to go” and “what I am willing to share?”
  • How did this study measure trust, enjoyment and intimacy?
  • Why did trust not increase over time?
  • “Together but not together”

"Messaging was seen as a way to “uphold an image where there can be no room for error, vulnerability, and a close human connection”. The applicability of live-typing for interpersonal communication was seen as a threat since it limited participants’ ability for selective self-presentation as they could no longer edit their messages in a “controlled and socially desirable fashion”

  • The diverging experiences with a potential live typing feature reminds me of the togglable "read" function in messages. Also in Snapchat, they would play the typing sound and indicate a chat had been started even if you did not send anything.
  • How does the role of live typing play in facilitating personal conversations where one or both parties are preoccupied with other tasks? How do these set of typing indicators compare to the current paradigm of three bubbles, stop, pop up? What is the comparative richness within the context of user patters
  • Enhancing user experience with the conversational agent for movie recommendations

"1) How does self-disclosure between a user and a CA affect user satisfaction and intention to use? 2) How does reciprocity between a user and a CA affect user satisfaction and intention to use?" "Taylor and Hinds, 1985).Berschied et al. (1989) provided the basis for the intimacy measurement items that are used to measure user perception of closeness and familiarity after conversing with an agent. Trust items consisted of measures of the reliability, honesty, and trustworthiness of the agent " "However, using a real artificial 3D conversation agent, or using virtual reality, might generate a higher social presence"

  • Self-disclosure and intimacy did not seem to be directly linked
  • Trust was strong, but what did trust mean in this case? Trust in competency?
  • Is it unerving to have a CA in a setting like netflix?
  • Used a 2D avatar -> what is social presence
  • Apendix A for survey items

General Thoughts:

  • Online ethnography of media richness in high self-conscious individuals → lex and grinder etc? Characters? What moves people into online spaces?

→ create anonymous chat groups → do certain patterns in self-disclosure emerge? Wb is a mixed group of CA agents and high anxious individuals

→ Computed-mediated group conversations

→ How does mediums richness affect saliency?

  • Medium richness → longitudinal study?

  • Is there a long-term divergence in the way people treat CA, does that then inform the way they perceive and interact with humans?

To-read:

  • Irwin Altman and Dalmas A Taylor. 1973. Social penetration: The development of interpersonal relationships. Holt, Rinehart & Winston.

  • Ellen Berscheid, Mark Snyder, and Allen M Omoto. 1989. The relationship closeness inventory: Assessing the closeness of interpersonal relationships. Journal of Personality and Social Psychology 57, 5 (1989), 792.

  • Yi-Chia Wang, Moira Burke, and Robert Kraut. 2016. Modeling Self-Disclosure in Social Networking Sites. In Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing (CSCW ’16). ACM, New York, NY, USA,

  • Mark, G., Becker, B., 1999. Constructing social systems through computer-mediated communication. Virtual Real. 4 (60). http://dx.doi.org/10.1007/BF01434995.

  • Robin L Wakefield, Kirk L Wakefield, Julie Baker, and Liz C Wang. 2011. How website socialness leads to website use. European Journal of Information Systems 20, 1 (2011), 118–132.

  • Richard L Daft and Robert H Lengel. 1986. Organizational information requirements, media richness and structural design. Management science 32, 5 (1986), 554–571

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