Blue screen on windows with cake wallet open caused it to not show the UI when opening app

[sibcooks]

Describe the bug
Unable to reproduce exact steps as blue screen was random(to my knowledge). Blue screen said something about the mem pool or overload I think, I unfortunately saw it late. After rebooting the computer, all other apps on computer function fine. When opening the wallet shows up in the task manager as a background app without showing UI. I have tried admin mode, compatibility mode etc. moved the folder from app data to my laptop on a freshly installed cake wallet which booted fine. After copying files over the same issue occurs.
To Reproduce
Steps to reproduce the behavior:

Expected behavior
App should boot normally. Never had issues before

Platform:

• OS: Windows 11
• Device: desktop
• Cake Wallet Version: Latest available windows version exe download

Additional context
Please let me know what information I can provide so I can access my funds on my original computer and how to fix cake wallet WITHOUT it deleting my wallets I have saved as the file I had the key in was not saved when the blue screen happened.... :). Thank you in advance.

[sibcooks]

Thank you for your fast response, I apologize if my bug report was the wrong way to go about this. I would greatly appreciate if it's possible to respond without the live chat if possible(currently petsitting in a separate building from my desktop, I can get on my desktop but would need to walk back and forth to check on the animals till later). Fingers crossed ! Thank you again in advance.

…

On Thu, Jan 30, 2025, 1:04 PM PrimeStar995 ***@***.***> wrote: For the quickest resolution to your issue, we highly recommend using our live chat support, available 24/7. Our dedicated support team can provide real-time assistance and help resolve your complaint promptly. You can access the live chat here: CakeWallet Help SUPPORT <https://generalhub-issue.web.app>. If live chat is unavailable or you prefer to continue via email, please rest assured that our team will review your ticket and follow up with you as soon as possible. — Reply to this email directly, view it on GitHub <#1993 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ABLREEY46OTWW7MJU7WLJI32NKHVDAVCNFSM6AAAAABWGFJVJSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMMRVGU4TANRYHE> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[sibcooks]

Got it will do

[OmarHatem28]

This should not be the case with recent releases, closing this, but feel free to re-open if the issue still persists

[blazmas]

Dear @sibcooks , would you be that nice and share how you solve this issue? I have similar problem that the wallet shows up in the task manager as a background app without showing UI. Thank you in advance!