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πŸ’¬ Enhanced Conversation Management

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@chattermate chattermate released this 27 Aug 13:27
· 269 commits to main since this release
85baa01

✨ New Features

πŸ” Advanced Conversation Filters

  • Filter by AI agent, human user, customer email, and date range
  • Smart filter UI with active count indicator
  • Apply-on-demand filtering to prevent accidental changes

πŸ“Š Chat Information Panel

  • New right sidebar with detailed chat information
  • Customer details, assignment tracking, and timeline
  • Discord/Slack-style toggleable panel

πŸ€– AI Chat Control

  • Human Takeover: Agents can instantly take control of AI chats
  • Chat Reassignment: Transfer chats between human agents
  • Auto-close: Inactive AI chats automatically close after 24 hours
  • Real-time Notifications: Socket.IO updates for all participants

πŸ—οΈ Improvements

🧩 Architecture

  • Refactored ConversationsView into focused components
  • New API endpoints for chat reassignment
  • Enhanced real-time synchronization
  • Background workers for automated chat management

🎨 UI/UX

  • Responsive sidebar that auto-collapses on conversations page
  • Smooth animations and loading states
  • Better error handling and user feedback

πŸ› Bug Fixes

  • Fixed TypeScript errors in chat detail structure
  • Resolved test suite failures
  • Improved component prop validation
  • Fixed chat info panel reopening

πŸ”§ Breaking Changes

  • Updated ChatDetail interface (nested agent object)

Key Benefits: Enhanced conversation management, seamless human-AI collaboration, and comprehensive chat lifecycle automation.