π¬ Enhanced Conversation Management
β¨ New Features
π Advanced Conversation Filters
- Filter by AI agent, human user, customer email, and date range
- Smart filter UI with active count indicator
- Apply-on-demand filtering to prevent accidental changes
π Chat Information Panel
- New right sidebar with detailed chat information
- Customer details, assignment tracking, and timeline
- Discord/Slack-style toggleable panel
π€ AI Chat Control
- Human Takeover: Agents can instantly take control of AI chats
- Chat Reassignment: Transfer chats between human agents
- Auto-close: Inactive AI chats automatically close after 24 hours
- Real-time Notifications: Socket.IO updates for all participants
ποΈ Improvements
π§© Architecture
- Refactored
ConversationsViewinto focused components - New API endpoints for chat reassignment
- Enhanced real-time synchronization
- Background workers for automated chat management
π¨ UI/UX
- Responsive sidebar that auto-collapses on conversations page
- Smooth animations and loading states
- Better error handling and user feedback
π Bug Fixes
- Fixed TypeScript errors in chat detail structure
- Resolved test suite failures
- Improved component prop validation
- Fixed chat info panel reopening
π§ Breaking Changes
- Updated
ChatDetailinterface (nested agent object)
Key Benefits: Enhanced conversation management, seamless human-AI collaboration, and comprehensive chat lifecycle automation.