docs: add incident duration calculation and custom date sections#218
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docs: add incident duration calculation and custom date sections#218
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shiini2
commented
Mar 17, 2026
| Incident duration measures the actual downtime of your service. It is calculated based on the timestamps of your incident updates: | ||
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| - **Resolved incidents**: Duration is measured from the first update to the first resolved update that closed the incident. If the incident was later re-opened and resolved again, the duration extends to the final resolved update. | ||
| - **Ongoing incidents**: Duration is measured from the first update to the current time. |
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Currently this will often be off by up to ~2 minutes because we get this from the backend then we cache it
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not sure if we should specify this in the docs, I could probably eventually find a workaround for this
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Yeah I wouldn't mention it yet?
thebiglabasky
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Mar 17, 2026
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@thebiglabasky how does one go about deploying to docs? 🤔 not seeing any workflow getting triggered, and my changes didn't seem to make it to prod either edit: took a while but it's on prod now |
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Related: https://github.com/checkly/monorepo/pull/950