Skip to content

v0.65.0 - Case manager analytics

Choose a tag to compare

View all tags
@Pascal-Delange Pascal-Delange released this 15 Apr 08:22
· 7 commits to main since this release
v0.65.0
2644399

Features

  • A brand new page for analytics on cases is available. Get statistics on your case resolution times, suspicious activity reports, and on your case backlog, by inbox and by assigned analyst.

Improvements

  • Improve the case manager panel to view transactions of a customer: better usage of vertical space, and allow to pin a column to the left for better horizontal scrolling
  • NER timeout duration now configurable (NER_TIMEOUT) for self-hosted customers
  • Public API post comment endpoint now accepts up to 16k characters, up from 2k.

Bug fixes

  • prevent setting an object_id or updated_at field as non-required on a data model table
  • fix a bug where the review alert input in the case manager no longer accepted spaces
  • batch execution was broken for any scenario whose trigger condition includes a "!=" condition, is now fixed

Versions

backend: v0.65.1
frontend: v0.65.0

Assets 2
Loading