Troubleshooting

TweetDuck is not displaying correctly

The app uses hardware acceleration by default, which improves performance but can cause issues on certain graphics devices.

If you experience issues with displaying TweetDuck, please disable hardware acceleration by opening the Settings -> Advanced tab and unchecking Hardware Acceleration.

Importing a profile does not log me in anymore

When you export a profile and tick login session, your current authentication token is saved in the exported file. If you log out of TweetDeck via Settings -> Log out on the website, that token is invalidated, which logs you out of all instances of TweetDuck and also prevents the old token in the exported profile from being used again.

The only solution is to log in again, and then re-export your profile.

However, if your profile (with a valid token) gets stolen, you can log out from any computer that is using that profile, which will make it impossible for the attacker to get into your account (note that you should still update your password afterwards).