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Licensing and support

Create: Hydraulics edited this page Jul 13, 2026 · 2 revisions

Licensing and Support

License Tiers

Single server license covers one server.


As of now, the networking license (Velocity and Bungee) is avaible to all users that have the standart single server license. Please disregard any information about the networking license.

Where to Get Support

  • Setup questions and general help: use the resource page's comment section or ticket system, not the GitHub issue tracker.
  • Bugs: use the GitHub issue tracker with the provided bug report form. Include your Exchequer version, server software, Minecraft version, and Towny and Vault installation status.
  • Documentation gaps: if something in this wiki is unclear, outdated, or missing, that's also worth reporting, either as a comment on the resource page or as a note in a bug report if it's tied to a specific behavior that doesn't match what's documented.

What to Include in a Support Request

Regardless of channel, the fastest path to a resolution includes:

  • Exchequer version
  • Server software (Paper, Purpur, or Folia) and Minecraft version
  • Whether Towny and Vault are installed, and their versions
  • Whether you're on a single server or network setup
  • Exact steps that led to the issue
  • Any console errors, pasted in full rather than summarized

Updates

Update announcements and changelogs are posted on the resource page. Read the changelog before updating a live server, particularly for any update that mentions changes to the material registry or database schema, since these may require a one time migration step called out explicitly at that time.

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