CutBox crashes at startup

[rcheetah]

Issue description

I can’t start the CutBox (for the first time). It just crashes at the start.

Steps to reproduce the issue

1. Open the app
2. It crashed
3. ¯\(ツ)/¯

What's the expected result?

• The app starts, and add an item into the menu bar.

What's the actual result?

• Nothing happens visible, but I got a crash report in the console.

Additional details / screenshot

See attached crash report file
CutBox_2018-10-08-180041_Romans-iMac.crash.zip

[jasonm23]

Mac os version?

[rcheetah]

Yes

[jasonm23]

Sorry, no, I meant what version of Mac OS are you using

[rcheetah]

Oh, sorry ^^
Mac OS X 10.11.6 (15G22010)
CutBox Version 1.3.13 (9996)

[jasonm23]

Thanks

[rcheetah]

If it helps, it also didn’t work on my MacBook Pro, same issue, same version of OS X
Crash Report:
CutBox_2018-10-08-191529_RomanMacBookPro.crash.zip

[jasonm23]

Is this still an issue, I've been unable to reproduce it

[rcheetah]

Yes, sadly still an issue.
I downloaded the current version from the website, and it crashed as soon as I opened it.

[jasonm23]

Sadly this hasn't been able to be reproduced. Since you cannot replicate the issue on the same version of CutBox & Macos. I'll have to closing as cannot reproduce. There is some part of the configuration of your other Mac which we can't determine that likely causes the crash. Given the issue has been open here for several months without any other instances reported, there's not enough data points to understand the problem.

[rcheetah]

I understand, but thank you for trying!

[jasonm23]

Appreciate your understanding

[caduri]

hi @jasonm23 it happens to me as well. not sure how to get the crash report
my OS version is 10.14.3

[jasonm23]

It occurred to me to ask, did this happen from first start or later on after using CutBox for a while?

…

On Sat, 23 Mar 2019, 5:20 AM Caduri, ***@***.***> wrote: hi @jasonm23 <https://github.com/jasonm23> it happens to me as well. not sure how to get the crash report my OS version is 10.14.3 — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#79 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AAEXo9s1wIgMlxp3JkQBWbIdoKqRkPUmks5vZVcrgaJpZM4XNPKX> .

[rcheetah]

For me it was the first start