Replies: 3 comments 1 reply
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i experienced exactly the same issue. Updating Windows Client to 2026.05 and the Save was empty for my main user. |
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Thanks for that hint. Had the same problem on MacOS and I had an old SSH key in the trashbin for my user. Deleted it via the webinterface and it works now again! |
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i could exactly identify that the problem was caused by an ssh key in trash bin. |
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Thanks for the hint. In my case it was not in the trash. So I had to browse over 2.000 entries to find the one that shows "error: cannot decrypt". After moving it to the trash and deleting it from there, the sync works again. But I still think it's a problem in vaultwarden, as the CLI tool showed an unexpected error in the code instead of something that was smoothly detected. However, I'm happy that it sync again... |
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So I upgraded to Bitwarden 2026.5.0 via the App Store on MacOS. Since then my vault is empty on the Mac - in both, the Desktop App as well as the Browser extension. Even a forced sync does not change this.
Accessing the vault via the browser works fine. Even on the iPhone/iPad I don't see any issues.
However, it seems to be just for me (my user). I created another user with a couple of dummy entries and that works fine. So it must have something to do with the content of my vault. But all the data entered there have been created using the MacOS or iPhone client.
This is what the serverlog looks like:
So one interesting error I see on the Mac Console:
As this only happens with my personal account, there must be an item in the vault that causes this issue. But no idea how to find this "trouble making" entry.
P.S: Interesting observation:
Using the CLI command on macOS with the test account works fine and delivers the expected results. But running the CLI with my "trouble making vault" causes an error:
Here are my diagnostics:
Your environment (Generated via diagnostics page)
Config & Details (Generated via diagnostics page)
Show Config & Details
Environment settings which are overridden: DOMAIN, ADMIN_TOKEN
Config:
{ "_duo_akey": null, "_enable_duo": false, "_enable_email_2fa": true, "_enable_smtp": true, "_enable_yubico": false, "_icon_service_csp": "", "_icon_service_url": "", "_ip_header_enabled": true, "_max_note_size": 10000, "_smtp_img_src": "***:", "admin_ratelimit_max_burst": 3, "admin_ratelimit_seconds": 300, "admin_session_lifetime": 20, "admin_token": "***", "allowed_connect_src": "", "allowed_iframe_ancestors": "", "attachments_folder": "data/attachments", "auth_request_purge_schedule": "30 * * * * *", "authenticator_disable_time_drift": false, "data_folder": "data", "database_conn_init": "", "database_idle_timeout": 600, "database_max_conns": 10, "database_min_conns": 2, "database_timeout": 30, "database_url": "***************", "db_connection_retries": 15, "disable_2fa_remember": false, "disable_admin_token": false, "disable_icon_download": false, "dns_prefer_ipv6": false, "domain": "*****://***********************", "domain_origin": "*****://***********************", "domain_path": "", "domain_set": true, "duo_context_purge_schedule": "30 * * * * *", "duo_host": null, "duo_ikey": null, "duo_skey": null, "duo_use_iframe": false, "email_2fa_auto_fallback": false, "email_2fa_enforce_on_verified_invite": false, "email_attempts_limit": 3, "email_change_allowed": true, "email_expiration_time": 600, "email_token_size": 6, "emergency_access_allowed": true, "emergency_notification_reminder_schedule": "0 3 * * * *", "emergency_request_timeout_schedule": "0 7 * * * *", "enable_db_wal": true, "enable_websocket": true, "enforce_single_org_with_reset_pw_policy": false, "event_cleanup_schedule": "0 10 0 * * *", "events_days_retain": null, "experimental_client_feature_flags": "", "extended_logging": true, "helo_name": "****************", "hibp_api_key": null, "http_request_block_non_global_ips": true, "http_request_block_regex": null, "icon_blacklist_non_global_ips": true, "icon_blacklist_regex": null, "icon_cache_folder": "data/icon_cache", "icon_cache_negttl": 259200, "icon_cache_ttl": 2592000, "icon_download_timeout": 10, "icon_redirect_code": 302, "icon_service": "internal", "incomplete_2fa_schedule": "30 * * * * *", "incomplete_2fa_time_limit": 3, "increase_note_size_limit": false, "invitation_expiration_hours": 120, "invitation_org_name": "Vaultwarden", "invitations_allowed": true, "ip_header": "X-Real-IP", "job_poll_interval_ms": 30000, "log_file": "/data/vaultwarden.log", "log_level": "info", "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f", "login_ratelimit_max_burst": 10, "login_ratelimit_seconds": 60, "org_attachment_limit": null, "org_creation_users": "", "org_events_enabled": false, "org_groups_enabled": false, "password_hints_allowed": true, "password_iterations": 100000, "purge_incomplete_sso_auth": "0 20 0 * * *", "push_enabled": true, "push_identity_uri": "https://identity.bitwarden.eu", "push_installation_id": "***", "push_installation_key": "***", "push_relay_uri": "https://push.bitwarden.eu", "reload_templates": false, "require_device_email": false, "rsa_key_filename": "data/rsa_key", "send_purge_schedule": "0 5 * * * *", "sendmail_command": null, "sends_allowed": true, "sends_folder": "data/sends", "show_password_hint": false, "signups_allowed": true, "signups_domains_whitelist": "", "signups_verify": true, "signups_verify_resend_limit": 2, "signups_verify_resend_time": 3600, "smtp_accept_invalid_certs": false, "smtp_accept_invalid_hostnames": false, "smtp_auth_mechanism": null, "smtp_debug": false, "smtp_embed_images": true, "smtp_explicit_tls": null, "smtp_from": "***********************", "smtp_from_name": "***********************", "smtp_host": "****************", "smtp_password": "***", "smtp_port": 465, "smtp_security": "force_tls", "smtp_ssl": null, "smtp_timeout": 15, "smtp_username": "****", "sso_allow_unknown_email_verification": false, "sso_audience_trusted": null, "sso_auth_only_not_session": false, "sso_authority": "", "sso_authorize_extra_params": "", "sso_callback_path": "*****://****************************************************", "sso_client_cache_expiration": 0, "sso_client_id": "", "sso_client_secret": "***", "sso_debug_tokens": false, "sso_enabled": false, "sso_master_password_policy": null, "sso_only": false, "sso_pkce": true, "sso_scopes": "email profile", "sso_signups_match_email": true, "templates_folder": "data/templates", "tmp_folder": "data/tmp", "trash_auto_delete_days": null, "trash_purge_schedule": "0 5 0 * * *", "use_sendmail": false, "use_syslog": false, "user_attachment_limit": null, "user_send_limit": null, "web_vault_enabled": true, "web_vault_folder": "web-vault/", "yubico_client_id": null, "yubico_secret_key": null, "yubico_server": null }Beta Was this translation helpful? Give feedback.
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