Prod License Expires

[davebryson]

What happens when a prod seat expires? Does Dexie eventually deactivate the seat/account? My understanding is when the license expires, the user can still authenticate to Dexie but has only pull capabilities for a given period of time.

[dfahlander]

Yes, that's the case. A user is able to recover their data from the server (if connecting from a new device or if accidentially have deleted local database) even after a prod- or eval seat expires but cannot connect websocket or push new data.

[davebryson]

Is there ever a point where the account is automatically deactivated by Dexie, say where the license has been expired for X number of days? Or is "deactivation" solely the responsibility of the application?

[dfahlander]

A user of "eval" type will be automatically deactivated when evaluation time expires. This can be configured. It defaults to 15 days but can be 30 days at most.

Prod users are without expiration date by default. An expiration date can be set in Dexie Cloud Manager or over REST - else than that - prod users will continue as activated as long as there is a valid Dexie Cloud subscription.

In the case a Dexie Cloud subscription is cancelled, prod seats will downgrade to "eval" except for the 3 users that was created first. The downgraded users will then continue to be active until their evaluation days expire. The prod users will never expire.

[davebryson]

Thank you so much. 2 more quick questions - i just want to ensure the proper state transitions.

1. If a user is given a prod license with a validUntil date, Will Dexie automatically expire the license - set status to expired - when the validUntil date passes? I assume this works the same as eval does?
2. Are REST API calls idempotent? For example, making the same call to set a user prod license with the same values.

[dfahlander]

If a user is reactivated (for example if the app has a payment reactivation flow), the app should call db.cloud.sync() after having called the REST API to activate user. This will force a re-check of the user license and wake up the client again (connecting websocket and showing correct license status).

[davebryson]

Thanks for the tip! I've noticed in some cases, it won't refresh until the client token refreshes or you sign out / sign back in

[dfahlander]

Yes in normal case, but there is logic in dexie-cloud-addon to always force a token refresh in the case the license claim is not "ok" (for this purpose) - at dexie-cloud-client.ts line 272 and authenticate.ts line 44.