Docker Desktop will not open on my Intel Mac

[evan-mick]

• I have tried with the latest version of Docker Desktop
• I have tried disabling enabled experimental features (N/A)
• I have uploaded Diagnostics
• Diagnostics ID:
  N/A, when I rain diagnostics it gave output "get system info: exit status 1" into console upon being run

Expected behavior

Docker Desktop should open

Actual behavior

Once I install Docker, I try and open the application. Once I do so, Apple asks if I want to open something from the internet, I click yes, then a small window says "verifying" with bar shows up. It fills up, goes away, then nothing happens. Docker desktop does not open, and Docker itself doesn't run (terminal commands don't pick up on anything). In activity monitor, the application is running, but becomes unresponsive after a few minutes.

Information

Please, help us understand the problem. For instance:

• Is it reproducible?
  Yes

• Is the problem new? N/A

• Did the problem appear with an update? N/A

• A reproducible case if this is a bug, Dockerfiles FTW.

• macOS Version: Ventura (13.0.1)

• Intel chip or Apple chip: Intel

• Docker Desktop Version: Most recent (4.16.3)

Output of /Applications/Docker.app/Contents/MacOS/com.docker.diagnose check

Nothing is outputted in the terminal. It simply goes to the next line, but something is running because when I check the output in the console I get "get system info: exit status 1" (yes, it is the same output as when I run diagnostics normally)

Here is a photo of the console upon trying to open docker, after the last message it becomes unresponsive after about a minute or 2.

I had the same error when trying to run docker with the previous version (4.16.2). One time when I tried to run it I got this output in the console.

With the previous version (and this one) I got the same "get system info: exit status 1" error when running diagnose and diagnose check.

I have tried:

Uninstalling then reinstalling
Ensuring my Mac’s chip is correct (I have an Intel mac, and I installed the intel version of Docker)
Uninstalling, then reinstalling using the terminal instead.
Uninstalling, then deleting “group.com.docker” in ~/Library/Group Containers folder, restarting my computer, and reinstalling.
I also tried deleting preferences (as well as the stuff in group containers) in ~/Library/Preferences/ then reinstalling
I also tried going into terminal and running "sudo xattr -dr com.apple.quaratine ...." on the .App file, and basically every binary in the MacOS folder in contents. Then rerunning.
i tried completely uninstalling (including deleting .com folders in various folders) then restarting the computer, booting in safe mode, and installing in safe mode.

These attempts have not worked

Steps to reproduce the behavior

1.) Install docker by opening dmg and dragging .app file into applications folder
2.) attempt to open it

[ale-rinaldi]

Same issue here, after upgrading.

GUI doesn't even show up. Docker shows in the Activity monitor, and becomes unresponsive.

Every single command I try to run just exits immediately with status code 1, without any output, so it's really difficult to give additional troubleshooting info:

$ /Applications/Docker.app/Contents/MacOS/uninstall
$ echo $?                                          
1
$ /Applications/Docker.app/Contents/MacOS/com.docker.backend
$ echo $?                                                   
1
$ /Applications/Docker.app/Contents/MacOS/com.docker.diagnose
$ echo $?                                                    
1

My DockerAppStderr.txt file is totally empty.

I tried all the solutions I found online (all about removing directories and starting Docker again) but nothing helped. I had to roll back to 4.11.1 to have it working, all the next versions have this problem.

[0xlane]

I also encountered the same problem.

[windworst]

I also encountered the same problem.

[BaileyMcKelway]

I also encountered the same problem.

[bsousaa]

Can you test with 4.29? https://docs.docker.com/desktop/release-notes/#4290

[OmarSherif96]

Tried 4.29 still won't open

[rnlduaeo]

Same here with Docker Desktop ver 4.32.0 on macOS Sonoma 14.5 .... it's not opend

[lecaros]

same here. I tried 4.29, 4.28 and 4.27 without any luck

[anqit]

Any word on this? Just tried with 4.34 to no avail

[wangguangyu01]

I also encountered the same problem.

[nickcroftspi]

I have the same problem

[KajetanJedrych]

I had the same issue. What worked for me was completely uninstalling Docker and then manually installing it. Instead of using Homebrew, I downloaded the installer directly from Docker’s website and installed it manually. This might help resolve the issue.
Release notes for version 4.4.0