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Troubleshooting
Dr Sean Mullen edited this page Aug 11, 2025
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# Troubleshooting
## Common Issues
### App won't install
- **iOS**: Must use Safari (not Chrome)
- **Android**: Update Chrome to latest version
- **Desktop**: Check for install icon in address bar
### Lost password
- Unfortunately, encrypted data cannot be recovered
- Export unencrypted backup before enabling encryption
- You'll need to reset and start over
### Data not saving
- Check browser's localStorage isn't full
- Try clearing browser cache
- Ensure not in private/incognito mode
### Offline not working
- Visit the app online once first
- Wait for "App ready for offline use" message
- Don't clear browser data
### Calculations seem wrong
- Check usage rate (should be per day)
- Verify quantity is current
- Ensure no typos in numbers
## Bug Reporting
Please include:
1. Device type (iPhone, Android, Desktop)
2. Browser and version
3. Steps to reproduce
4. Screenshot if possible
5. Error messages (if any)
Report at: [GitHub Issues]