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History / Portal Request Catalogue

Revisions

  • Catalogue request approvals: analyst + developer pages (#928/#929) New pair: - Catalogue-Request-Approvals — set up an approver, approve/reject, the requester's dashboard view, who can approve, worked example, limits. - Catalogue-Request-Approvals-Developer-Guide — colour-keyed file table, the gating rule, the auto-raise (promote-to-ticket), the three surfaces, verification, and extension notes (manager routing, board, reasons). Updated Portal-Request-Catalogue: removed the now-false "no approval step" and "promote-to-ticket coming" claims, cross-linked the new pages. Sidebar: added the pair under Forms.

    @edmozley edmozley committed Jul 23, 2026
  • Self-service: comprehensive, up-to-date wiki with file tables Self-Service-Portal.md had drifted badly — no mention of the palette or dark mode, the requester's company, replies, attachments both ways, the Help Centre, the request catalogue, privacy or reopen-on-reply. Rewritten as the section hub, keeping the screen-recording and SSO detail that was still accurate and restoring the help.php and avatar-menu sections. New pages: - Portal-Request-Catalogue — offering forms to customers, what happens to a submission, the version/visibility rules, a worked example, and the limitations (no per-company catalogue, no uploads, no approvals) - Self-Service-Developer-Guide — the rules and traps, every one of which actually bit: the requester/analyst id-space split, server-derived scope, knowledge's INVERTED tenant rule, published vs archived, not-found over forbidden, hiding-a-link-is-not-enforcement, and the fail-closed-on-identity / fail-open-on-visibility asymmetry. Plus the nowdoc trap that killed a page's JS for two releases, and why rendered markup is not proof the JS ran. Every page now carries a colour-keyed table of the PHP/JS files involved and what each does, per the pattern set in Multi-Tenancy-Developer-Guide §1a. The tables were built by enumerating the actual repo, not from memory — all 21 api/self-service endpoints, the 10 pages, the shared chrome, and the shared logic outside the portal folder. Verified: every wiki link in these five pages resolves, and every repo file named in them exists on disk. Cross-linked from Forms and Knowledge (the two modules whose content the portal now surfaces) and added to the sidebar.

    @edmozley edmozley committed Jul 19, 2026