Absorb the README's deep-dive content ahead of the README slim-down
The project README is being reduced to a landing page; every fact it
held that the wiki lacked is merged here first (615 lines across 33
pages): the full email-threading & reply-flow design onto Tickets,
directory layout + module-page pattern + file-locations reference onto
Architecture, per-endpoint tables onto API Reference, MFA login flow +
LDAP subsection + injection/audit notes onto Security, the icon library
and editor internals onto Network Mapper, Branding + landing-page and
help/search internals + debug-tool depth onto System, planned objects
onto CMDB, custody/locations/warranty onto Assets, and more.
Also corrects stale claims found during the audit: the Knowledge
audience table still said customer-visible articles had no reader
(the portal Knowledge section shipped), a pre-#903 Portal-Privacy
ambiguity row, the Workflows trigger-wiring section (catalogue spans
every module now), the superseded System module-access bullet, the
Multi-Tenancy users page marked "Planned" for a shipped feature,
and the locale count (21 languages incl. Ukrainian, not 20).
Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Analysts + Teams now live under System, not Tickets → Settings
Documented the move: new System → Analysts / System → Teams sections in
System.md, removed the Analysts bullet from the Tickets settings list (with a
"moved to System" note), and repointed the analyst-management references in
Single-Sign-On, Multi-Tenancy-Progress and Multi-Tenancy-Staff-Access.
Document 2026-06-27 work: portal SSO, multi-tenant SSO, System tools, Trash
- Single-Sign-On: self-service portal SSO (portal-aware callback, user_sso_identities,
auto-claim), multi-company company-owned providers + email-domain routing, providers
Company column.
- Self-Service-Portal: SSO sign-in for requesters.
- System: Help, Topology, Orphaned tickets, Debug Tools restructure + D003/D004.
- Tickets: manual-ticket send-from mailbox, Trash with restore (+ drag/right-click/empty).
- API-Reference: new endpoints.
- Multi-Tenancy-Progress: per-company SSO done; admin visibility tools.
Add SSO/OIDC page + Keycloak (Docker) setup subpage