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This PR adds a new troubleshooting page that guides users on how to contact Elastic Support when troubleshooting issues with the EDOT Collector or SDKs.

The page includes a checklist of information users should gather before opening a case. This addition is meant to reduce support back-and-forth and help users submit actionable support requests.

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github-actions bot commented Jul 24, 2025

🔍 Preview links for changed docs

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@theletterf theletterf left a comment

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This one is definitely for you to review, @lucabelluccini :)

@alexandra5000 alexandra5000 merged commit 8e780bf into elastic:main Jul 31, 2025
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@alexandra5000 alexandra5000 deleted the contact-support branch July 31, 2025 12:00
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Create a "How to contact support" page in the Troubleshooting docs

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