quartz is a custom support bot equipped with a client management system serving as the operational backbone for bytesmith, designed to automate ticketing, subscription tracking, payment processing, and the bot lifecycle management for clients
- Advanced ticket system for handling orders, change requests, and bug reports
- Client portal enabling users to view bot details, payment schedules, transaction history, and manage subscriptions
- Smart notification system sending automated payment reminders prior to and on the due date
- Automated payment validation for Crypto transactions via APIs
- Automatic PDF invoice generation prior to and on the due date upon successful payment
- Automatic bot archiving for accounts 24+ hours overdue on payment
- Comprehensive admin interface for client onboarding, bot provisioning, and subscription management
- Transaction tracking and manual payment processing capabilities
- Bot lifecycle management (archive/restore, update configurations, modify billing plans)
- Real-time monitoring of all active subscriptions and payment statuses
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