MSDS 460: Discrete Simulation Term Project

Project

• Code: customer_support.py

• Output: output.txt or output.csv

• Paper: ekdahl_term_paper.pdf

How to Run This Code

1. Install uv

pip install uv

2. Install dependencies

uv sync

3. Run the code

uv run customer_support.py

When prompted, enter the AI resolution rate for simple and complex cases respectively.

Wait patiently, it takes a few seconds for the different scenarios to run.

4. Review results