fix(customer): surface a staff-panel link when admin/agents land on /support (#60)#61
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…support (#60) The customer index scopes its ticket list to the current user, so when an admin or agent visits /support they only see tickets they personally filed. The reporter on #60 hit this and concluded that customer-submitted tickets were invisible to staff. Customer-submitted tickets are visible in /support/admin/tickets and /support/agent/tickets — the panel they expected — but nothing on the customer view pointed there. Add a banner that renders on the customer index for users who pass escalated-admin or escalated-agent gates, with a button straight to the matching staff panel.
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Summary
/support) that renders only for users who pass theescalated-adminorescalated-agentgates, with a button to their matching staff panel (/support/admin/ticketsor/support/agent/tickets)./supportsaw only their own tickets and concluded that customer-submitted tickets were invisible to staff. Customer tickets are visible in the staff panel — the banner just makes that path obvious.Test plan
npx vitest run(522 tests pass)/support, see the banner, click the button, land on/support/admin/ticketswith the customer-created ticket visible./support, see the banner, click the button, land on/support/agent/tickets./support, banner is NOT shown.