v1.0.7.9

Enhancements

• Ticket change status to show in client panel via settings.
• Not to submit two tickets on double click of Ticket submit button.
• Dashboard linking.
• Incoming mail format check.
• Added a thread for ticket reopen via email.
• Ticket linking minor issue updated.
• Nl2br added for ticket.
• Different department users can view tickets if assigned.
• Preventing fall back language from deleting.
• Send email if checked to send email for first registration via agent panel.
• Checking storage file permission while installation.
• File info extension check during installation.
• Curl extension check during installation.
• Check for API mandatory.
• RTL feature in email sending.

Bug fixed

• Moved media files to upload folder.
• Multiple file upload via attachment exception handling.
• Attachment issue fixed for ticket reply.
• File uploading according to server configuration of post_max_size.
• Code cleanup.
• Department ticket issue and naming convention.
• Help topic issue fixed in ticket creation.
• Pdf issue.
• Custom Form issue fixed for text area.
• Agent panel layout color changed for differentiation.
• Nesting level issue fixed.
• Proper ticket threads count in client panel.
• Validating dot files access via URL.
• Breadcrumbs Update.
• Exception handling for database server down issue.
• In app notification fixed for different department tickets.
• First name and user name issue fixed.
• YouTube icon link fixed.
• Clear error form fields on resubmit of form in email create/edit.
• Exception handling on re-uploads of pre-uploaded plugin.
• Department wise ticket creation had some exception.
• Changed naming convention for organization manager.
• Fixed trash side bar numbering.

Upgrade from v1.0.7.8 to v1.0.7.9
https://github.com/ladybirdweb/faveo-helpdesk/wiki/Manual-Upgrade-from-v1.0.7.8-to-v1.0.7.9